Laundry Master for Orient Express Sailing Yachts

V.Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury yacht management company is seeking a Laundry Master to manage the laundry operations aboard the ship. The ideal candidate will have experience in commercial laundry, fluent English, and the ability to lead a team. This role includes maintaining quality control, supervising staff, and ensuring compliance with safety standards. Candidates with shipboard experience and relevant certifications will be prioritized.

Qualifications

• 2–3 years in a similar capacity in a luxury environment.
• Valid STCW certificates.
• Valid Pre-Employment Medical.

Responsibilities

• Manage daily operations of laundry and dry-cleaning.
• Supervise laundry personnel and ensure quality output.
• Conduct walkthroughs to ensure safe and functional equipment.

Skills

Fluent English

Technical proficiency in commercial laundry operations

Leadership and supervision

Education

High school degree or related

Job description

Laundry Master for Orient Express Sailing Yachts

Department: Hotel

Employment Type: Contract

Location: Shipboard

Description

V.Ships Leisure is looking for Laundry Master on behalf of Orient Express Sailing Yachts.
The Laundry Master manages daily operations of the main laundry, linen operations, tailor shop, and shipboard uniform operations, and all associated equipment, inventories, and crews. It is a specialized role requiring technical proficiency in commercial / industrial laundry operations and associated machinery, equipment, chemicals, operational knowledge.

Key Responsibilities

• In charge of laundry and eco-friendly dry-cleaning operations including efficient workflow and maximum machine utilization, while ensuring high level of employee productivity and always maintaining a safe work area.
• Provides quality output of linen, which are clean, fresh, and neatly pressed. This includes stateroom linen (sheets, pillowcases, towels, etc.), food & beverage linen (napkins and tablecloths), guest laundry, team member/officer uniforms and laundry, pool towels, spa linen and towels, etc.
• Establishes and maintains quality control for linen, with rejection points, rewash and conversion of linen. Reports to the chief housekeeper if needed (Guest item damaged).
• Supervises laundry personnel, providing on-going guidance, coaching, on-the-job training and correction with respect to operational requirements, policies, procedures, safe operation of equipment and environmental protection.
• At the beginning of each day, conduct thorough walkthrough of the main laundry, linen rooms and dry-cleaning areas, checking each machine to ensure all are in good working condition, paying attention to any operational, safety, hazardous materials storage, or environmental concerns.
• Ensures that laundry areas including deck heads, dryers (on top, beside, behind, inside tumbler and inside lower compartment) and machinery and surrounding areas are free of lint and any other obstructions.
• Maintains accurate and up-to-date recordkeeping to include but not limited to: Flatwork Ironer Checklist, Laundry Lint Cleaning and Lint Removal System Checklist, Daily Wash Wheel Control, Daily Dryer Control and Monthly Laundry Report, designated washer temperature logs, and all other records as required.
• Reports laundry items to be repaired / maintained. Creates job orders, makes notations on laundry journal, and follow up on all job orders to ensure satisfactory completion.
• Complete and submits on-time requisition(s) for chemicals and other supplies.
• Ensures the laundry areas is cleaned and maintained as per USPH standards and coast guard regulation.
• Monitor and maintain inventory of all laundry chemicals and supplies.
• Active participation in onboard training programs.
• Additional duties, not mentioned here, will be expected as per management request.

Education/Experience/Qualifications:

• Languages: Fluent English.
• Education: High school degree or related.
• Previous professional experience: 2 – 3 years in a similar capacity in a luxury environment.
• Shipboard experience: Yes.
• Valid STCW certificates.
• Valid Pre-Employment Medical.
• C1D visa mandatory for all positions.