Laboratory Instrumentation Specialist (Field-Based)

CY Partners; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading life science organization is seeking a Laboratory Instrumentation Specialist for a field-based role in the Cambridge area. You will support scientists by ensuring laboratory equipment is properly installed and maintained. Ideal candidates will have technical confidence, experience with scientific equipment, and strong communication skills. No prior field service experience is required, as full training is provided. This role offers autonomy, variety, and a focus on customer support.

Benefits

Full technical training

Structured onboarding

Development opportunities

Qualifications

• Experience working in a laboratory environment, technical support role, or engineering setting.
• Hands-on experience with laboratory instrumentation, equipment maintenance, or troubleshooting.
• The ability to work independently while being part of a team.

Responsibilities

• Installation & commissioning of laboratory instrumentation at customer sites.
• Carrying out planned servicing and preventative maintenance.
• Diagnosing and resolving equipment issues logically.
• Supporting validation and calibration activities.

Skills

Technical confidence

Experience with laboratory equipment

Problem-solving mindset

Strong communication skills

Customer-focused approach

Education

HNC or equivalent in Engineering or Scientific discipline

Job description

Laboratory Instrumentation Specialist (Field-Based)

Cambridge Region

Ready to take your laboratory or technical career beyond the bench? CY Partners is supporting a leading life science organisation in the search for a Laboratory Instrumentation Specialist who enjoys working with scientific equipment, solving technical problems and supporting customers in real-world lab environments.

This is an excellent opportunity for someone with a strong laboratory or technical background who wants greater variety, autonomy and exposure to cutting-edge life science instrumentation without needing prior field service experience.

The Role

As a Laboratory Instrumentation Specialist, you’ll play a key role in supporting scientists by ensuring laboratory equipment is installed correctly, maintained to a high standard and performing reliably.

This is a field-based, customer facing position where no two days are the same and where your technical curiosity and practical mindset will be highly valued.

You’ll be involved in:

• Installation & commissioning
• Supporting the installation and commissioning of laboratory instrumentation, primarily water purification systems, across customer sites.
• Maintenance & servicing
• Carrying out planned servicing and preventative maintenance to maximise system uptime and reliability.
• Technical troubleshooting
• Diagnosing and resolving equipment issues using a logical, hands‑on approach — with full training provided.
• Validation & calibration
• Supporting validation and calibration activities to ensure systems meet regulatory and customer requirements.
• Customer support & training
• Working directly with laboratory users, providing clear guidance, basic training and ongoing technical support.
• Regional travel
• A field-based role covering the Cambridge area, offering autonomy, variety and daily interaction with customers.

About You

You don’t need to have been a Field Service Engineer before. What matters most is your technical confidence and experience with laboratory equipment.

You’re likely to be a good fit if you have:

• An HNC (or equivalent) in an Engineering or Scientific discipline.
• Experience working in a laboratory environment, technical support role or engineering setting.
• Hands‑on experience with laboratory instrumentation, equipment maintenance or troubleshooting.
• A practical, problem‑solving mindset with attention to detail.
• Strong communication skills and a genuine customer‑focused approach.
• The ability to work independently while remaining part of a wider team.
• Willingness to travel regionally as part of a field‑based role.

Desirable (but not essential):

• Previous field based or service experience.
• Familiarity with validation, calibration or regulated lab environments.

Additional Requirements

• Based within 30 minutes of Cambridge
• Full UK driving licence
• Full right to work in the UK (sponsorship not available)
• Comfortable using CRM systems to log activity and identify opportunities for consumables, accessories or service support

What’s on Offer

You’ll be joining a company that genuinely values development, learning and long-term progression. Full technical training and structured onboarding will be provided, making this an ideal move for someone looking to step into a more autonomous, customer‑facing technical role.

If you enjoy working with scientific equipment, supporting laboratory teams and solving practical problems, this role offers a clear and rewarding next step.

CY Partners is acting as an Employment Agency in connection with this vacancy.