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Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
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Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Job Description
Position overview
To assist the kitchen brigade in ensuring that all kitchen areas are kept clean and tidy at all times. Ensure that all F&B outlets are provided with clean and sanitised operating equipment. To utilise food-handling techniques which are in line with current Health and Hygiene regulations.
Main responsibilities
Duties
- Ensure all kitchens are kept clean and tidy according to current Health & Hygiene regulations.
- To count, sort and prepare operating equipment as required.
- Ensure correct handling of chemicals and equipment as per manufacturer’s instructions.
- Ensure all operating equipment, crockery, cutlery & glassware is hygienically cleaned and safely stored.
- Follow the regular cleaning rosters and standard methods for deep cleaning of floors, walls, coolers, oven’s & operating equipment.
- To contribute to cost control through energy conservation and the careful use of water, cleaning materials and other appliances
- Ensure garbage is collected and disposed of correctly from all kitchen areas each shift.
- Utilise safe and hygienic methods for the removal of dry and wet waste.
- Any other reasonable request as required by your Supervisor or Hotel Management.
- Helps receive deliveries and tidies food items according to storage guidelines.
- Cleans and tidies the workplace and employee’s dining room following the supervisor's instructions.
Health & Safety
- Actively participate in safe work practices and procedures in the workplace, use equipment safely.
- Fully understand departmental fire, evacuation and emergency procedures.
- Report/ record all accidents/incidents on the appropriate workplace register and support injured employee rehabilitation.
- Report any health or safety hazards to your Supervisor.
- Wear protective clothing and equipment provided, including industry approved footwear and head covering.
- Actively participate in Accor hotel environmental initiatives.
- Report all broken or damaged equipment to a Supervisor.
Customer Service
- Take a positive problem solving approach with guest problems and concerns, call the Manager on Duty if difficulties arise.
- Actively promote, hotel facilities and services.
- Implement the Accor customer service vision to ‘offer the best service to our customers’.
General Duties
- Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
- Suggest any improvements that could be made to existing services or procedures.
- Attend training programmes and meetings as directed to constantly improve skills and knowledge.
- Follow the expectations and guidelines in the Accor Employee Handbooks/Hotel Fact-sheets.
- Do not divulge Hotel or guest information either during or after employment with the hotel/ Accor.
Qualifications
You must:
- Time management:Kitchen porters must follow a schedule and easily transition between tasks. You should understand how long tasks will take andprioritize your work .
- Teamwork:Kitchens are fast-paced environments where you will work with many people, soteamwork skills are essential. You need to be able to take direction and understand the workflow.
- Communication: You should be able to effectively communicate with other members in your team.You mayneed to report and describe any problems you face.
- Food safety and sanitizing procedures:Kitchen porters help to keep food from cross-contaminating and ensure that surfaces are clean.
- Attention to detail:As a kitchen porter, you're responsible for organising, cleaning and storage. This means it's essential topay close attention to your environment.
- Physical stamina:Porters may stand and perform repetitive movements for long periods. They may also lift heavy objects.