Key Account Manager - Haematology (Wessex, Surrey and Sussex)

GSK; East Clandon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading biopharma company is seeking a Key Account Manager for its Haematology team. This role involves driving the uptake of medicines, building relationships with stakeholders, and developing account plans to improve patient outcomes. Candidates should have a university degree, ABPI certification, and expertise in account management. GSK offers a competitive salary, benefits including healthcare and pension plans, and a supportive working culture that prioritises innovation and accountability.

Benefits

Competitive salary

Healthcare and wellbeing programmes

Pension plan membership

Shares and savings programme

Qualifications

• ABPI certification is required.
• NHS knowledge and understanding of cancer service provision is essential.
• Proven ability to work across boundaries with experts and stakeholders.

Responsibilities

• Drive uptake of GSK medicines in Key Hospital accounts.
• Build relationships with stakeholders across care settings.
• Map patient pathways to optimise the patient experience.

Skills

Account management expertise

Communication skills

Interpersonal skills

Education

University level degree or equivalent experience

Job description

Overview

This is a territory role, meaning the successful candidate will be working within the above territory but with some expectations of national travel and attendance to head office as required. We are actively looking for an exceptional Key Account Manager who is a results-focused professional with strong business acumen to drive the commercial success in the Haematology team at GSK by ensuring patient access to medicines through integration into local/regional services with uptake enablers in place that increase its opportunity to be prescribed. The focus of this role is to develop, execute and measure account plans to drive uptake of GSK medicines and improve patient outcomes in haematology. The successful individual will need to build trust and relationships with all relevant stakeholders across the territory to deliver on the account plan objectives. This includes collaborative, innovative development with customers to build mutually beneficial plans. You will lead engagements with top-tier Key Opinion Leaders and build networks with additional third parties such as professional societies that are relevant to the target markets. You will partner with marketing, medical and market access groups, as well as teams in business insights and intelligence, training, and compliance.

Key Responsibilities

• Drive uptake of GSK medicines to improve patient outcomes in Key Hospital accounts and manage both the expert centre and referral hospitals.
• Build trust and relationships with all the relevant stakeholders across multiple care settings to develop areas of mutual interest.
• Understand the impact of individual customers and their interdependencies and utilise this knowledge to drive appropriate actions that are business focused to deliver on the account plan.
• Demonstrate measurable progress against account plans, in line with GSK policy, using clearly defined KPIs e.g. proposals on investment decisions, budget management across projects, delivery against project milestones.
• Clearly communicate data to customers, articulating the benefits for patients, and system/NHS benefits where appropriate, to move them along the customer journey.
• Confidently draw on medical, MSL and Health Outcomes colleagues, to support queries and other customer needs, coordinating their activity to deliver on account plans.
• Working alongside the External Expert (EE) Manager, develop and mobilize External Expert endorsement and positive opinion to build advocacy amongst other EEs across multiple accounts.
• Map the service pathway to identify barriers & pinch points to initiating and maintaining treatment.
• Understand and map patient pathways for local areas to identify ways to optimise the patient experience (e.g. supporting adherence, patient understanding of their medicine).

Qualifications

• University level degree or equivalent experience.
• ABPI certification.
• Expertise and demonstrated skills in account management.
• NHS knowledge and understanding of cancer service provision, specialised commissioning key policies and cancer drug funding mechanisms.
• Proven ability to work across boundaries with highly specialised external experts and internal stakeholders.
• Ability to communicate complex ideas in a simple way.

Preferred Qualifications & Skills

• Prior experience working in Haematology.
• Project Management skills, including the ability to implement, monitor and review projects.
• Interpersonal, communication and influencing skills - both internal and external.
• Demonstrated ability to analyse and assimilate data.

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [e-mail] where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive.

For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK. Haematology is an extremely important and high‑profile area for GSK, making this role similarly high‑profile in its successes. It's a dynamic, fast paced therapy area offering real variety of experience, challenge, and knowledge, and is also highly competitive. Our Haematology products have a transformational impact on patients and their loved ones, so this is a fantastic role for anyone passionate about transforming the lives of patients.

We do not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. Please contact our commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.