Junior Service Engineer and Logistics (m/f/d)

IKA Werke; Oxford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading international supplier in Oxford seeks a technician to support installation and maintenance of laboratory equipment. Responsibilities include record-keeping in SAP, assisting in customer service activities, and managing stock. The ideal candidate has a technical background in engineering and strong communication skills. Competitive remuneration and opportunities for professional development are offered.

Benefits

Development opportunities

Dynamic team environment

Competitive remuneration

Qualifications

• Initial practical experience in a related field, preferably up to 1–2 years.
• Good command of English; additional languages are a plus.
• Familiarity with pneumatic or hydraulic systems is advantageous.

Responsibilities

• Support installation, commissioning, and maintenance of laboratory equipment.
• Maintain records of service activities in SAP.
• Assist with stock management and shipping processes.

Skills

Communication skills

Problem-solving attitude

Customer-oriented mindset

Education

Educational background in electrical or mechanical engineering

Tools

SAP

Windows

MS Office

Job description

Overview

IKA is a leading supplier of innovative and high-quality equipment and system solutions in the fields of laboratory, process and analysis technology. We have been setting standards in research and industrial production for over 100 years - worldwide. Our products and solutions are used in the chemical, pharmaceutical, food, cosmetics and biotechnology industries. Today we employ almost 1000 people at sixteen locations on five continents.

With a broad portfolio of equipment such as agitators, dispersers, heating plates and much more, we help our customers to make their processes more efficient and sustainable. As a globally active company, we focus on innovation, quality and a strong customer orientation in order to develop forward-looking solutions together with our partners.

Responsibilities

• Support in the installation (IQ/OQ), commissioning, maintenance, and repair of laboratory, analytical and process technology equipment
• Assist with service activities for process units and instruments at customer laboratories and facilities.
• Support in planning and carrying out travel for on-site service, installation, and commissioning.
• Maintain accurate records of all service activities and customer history in SAP.
• Assist with the setup and maintenance of demo equipment for exhibitions and internal testing.
• Prepare service reports and provide feedback to the Head of Service.
• Support in managing spare parts, stock levels, and shipping processes.
• Assist with organizing and documenting stock movements (e.g., internal transfers, goods receipt/dispatch).
• Support in stock investigations and reconciliations between SAP and external systems.

Your profile

• Educational background in electrical or mechanical engineering, or equivalent technical training
• Knowledge of electrical/electronic schematics, mechanical drawings, and ideally first exposure to pneumatic or hydraulic systems.
• Initial practical experience (e.g., internship, trainee program, or up to 1–2 years in a related field)
• Good command of English; additional languages are an advantage.
• Strong communication skills, customer-oriented mindset, and willingness to learn.
• High motivation, problem-solving attitude, and ability to work both in a team and independently after training.
• Willingness to travel frequently.
• Valid driver’s license;
• Familiarity with Windows and MS Office. Experience with SAP is a plus

What we offer

• An exciting working environment with a wide range of development opportunities.
• The chance to work in a globally recognized company and contribute to strengthening the IKA brand.
• Competitive remuneration.
• A dynamic, agile team and an innovative working environment.