Junior Maintenance Co-ordinator

Brook Street; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Full training and development provided

Permanent, full-time position

Opportunity to develop within a growth

Supportive and collaborative working环境

Job summary

Qualifications

• Previous administration or office-based experience.
• Excellent organisational and prioritisation skills.
• Strong communication skills and a professional telephone manner.
• Good IT skills and confidence learning new software systems.

Responsibilities

• Maintain and update CRM and maintenance management systems with new jobs, updates, and outcomes.
• Liaise with clients regarding maintenance requests and repair approvals.
• Assist with scheduling maintenance works and engineer visits.
• Monitor and respond to departmental inbox enquiries.
• Coordinate with on-site maintenance teams to ensure issues are resolved promptly.
• Support the Maintenance Manager with reporting and administration.
• Process and raise invoices for completed maintenance work.
• Ensure maintenance records and documentation are accurate and up to date.

Skills

Organisational skills

IT skills

Communication

Customer focus

Tools

Job Watch

NetSuite

Job description

Junior Maintenance Co-ordinator

Salary: £29,600 per annum

Are you highly organised, proactive, and looking to build your career within a busy operations and maintenance environment? We are seeking a Junior Maintenance Co-ordinator to join a growing team, providing vital administrative and coordination support to ensure maintenance activities run smoothly and efficiently. Based within the Operations team, you will work closely with the Maintenance Manager, engineers, clients, and internal stakeholders to deliver an excellent service.

The Role

As a Junior Maintenance Co-ordinator, you will play a key role in supporting the day-to-day activities of the Maintenance Department. This is an excellent opportunity for someone with strong administrative skills who enjoys managing multiple priorities and communicating with a wide range of people.

Key Responsibilities

• Maintain and update CRM and maintenance management systems with new jobs, updates, and outcomes.
• Liaise with clients regarding maintenance requests and repair approvals.
• Assist with scheduling maintenance works and engineer visits.
• Monitor and respond to departmental inbox enquiries.
• Coordinate with on-site maintenance teams to ensure issues are resolved promptly.
• Support the Maintenance Manager with reporting and administration.
• Process and raise invoices for completed maintenance work.
• Ensure maintenance records and documentation are accurate and up to date.
• Carry out additional administrative duties as required.

About You

To be successful in this role, you will have:

• Previous administration or office-based experience.
• Excellent organisational and prioritisation skills.
• Strong communication skills and a professional telephone manner.
• The ability to work effectively in a fast-paced environment.
• Good IT skills and confidence learning new software systems.
• A proactive, reliable, and customer-focused approach.

Desirable

• Experience within facilities management, maintenance, property services, or a related environment.
• Experience using CRM systems or job management software.
• Knowledge of systems such as Job Watch or NetSuite.

What's on Offer?

• Salary of £29,600 per annum
• Full training and development provided
• Opportunity to develop within a growing organisation
• Supportive and collaborative working environment
• Permanent, full-time position

If you are an organised administrator looking for your next challenge and want to join a team where your contribution genuinely makes a difference, we'd love to hear from you.