Senior Work Co-ordinator

C2 Recruitment Ltd; Essex; On-site; GBP 32,000 - 35,000; Full time

Job summary

C2 Recruitment Ltd seeks a Senior Work Coordinator in Basildon to oversee planned and reactive maintenance for a busy contract. You’ll coordinate engineers, client instructions and schedules, ensuring all works are completed on time and within scope.

You will drive proactive planning, maintain accurate records for reporting and invoicing, and keep clients informed of progress and any access needs. A strong organiser with rail/mechanical services exposure will fit well.

Qualifications

• 3–5 years' experience in maintenance coordination, facilities or related operational environment.
• Strong knowledge of PPM and reactive maintenance.
• Excellent client communication and organisational skills.

Responsibilities

• Manage incoming client instructions, purchase orders and reactive calls.
• Create and manage jobs through internal systems and client portals.
• Plan and schedule engineers and field teams.
• Monitor daily/weekly PPM schedules to ensure on-time delivery.
• Oversee reactive jobs from call-out to completion.
• Coordinate small projects including labour, materials and subcontractors.
• Review engineer reports and supporting documentation for accuracy.
• Keep clients updated on progress, delays and access requirements.

Skills

Coordinating field-based engineers

PPM & reactive maintenance knowledge

Client communication

Organisation & attention to detail

Multitasking under pressure

Tools

CAFM / job management systems

Job description

Senior Work Coordinator

Basildon
32,000 - 35,000
Monday to Friday 8:00am - 4:30pm
Full-time, Permanent

Are you an experienced Maintenance, Facilities or PPM Coordinator who knows how to keep engineers, jobs, clients and deadlines moving?

C2 Recruitment is looking for an experienced Senior Work Coordinator to take ownership of the day-to-day coordination of planned and reactive maintenance works for a busy operational contract.

This is a key role sitting between the client, management team and field-based engineers. You'll make sure every job is properly planned, allocated, monitored and ultimately completed - with nothing falling through the cracks.

If you're highly organised, comfortable managing a busy workload and used to coordinating engineers across multiple jobs, this could be an excellent next move.

The Role

You’ll oversee Planned Preventative Maintenance (PPM), reactive maintenance, remedial works and smaller projects from the initial instruction right through to completion and close-out.

Your responsibilities will include:

• Managing incoming client instructions, purchase orders, reactive call-outs and planned maintenance works

• Creating and managing jobs through internal systems and client portals

• Planning and scheduling engineers and field-based teams

• Managing daily and weekly PPM schedules and ensuring works are completed on time

• Monitoring reactive jobs from initial call-out through to repair and completion

• Coordinating small projects and remedial works, including labour, materials, access and subcontractors

• Reviewing engineer reports, service sheets, photographs and supporting documentation

• Identifying additional or remedial works and ensuring they are correctly recorded and progressed

• Monitoring outstanding and overdue jobs and chasing actions where required

• Keeping clients updated on progress, delays, access requirements and completion

• Making sure engineers have the correct information and instructions before attending site

• Ensuring completed works are correctly closed on internal and client systems

• Maintaining accurate records to support reporting, compliance and invoicing

• Producing outstanding works reports, PPM performance information and client updates

About You

We're looking for someone with around 3-5 years' experience within maintenance coordination, facilities management, engineering services or a similar operational environment.

You’ll ideally have:

• Experience coordinating field-based engineers

• Strong knowledge of PPM and reactive maintenance environments

• Experience managing planned maintenance schedules and reactive works

• Experience dealing with client instructions and purchase orders

• Confidence using CAFM or job management systems

• Experience monitoring jobs through to completion and close-out

• Strong client communication skills

• Excellent organisation and attention to detail

• The ability to juggle multiple jobs and priorities without losing sight of the detail

Experience within rail, transport, facilities management or MEPF/building services would be particularly useful.

Knowledge of SFG20 schedules, asset registers, client portals, subcontractor coordination and electrical, mechanical, fire or building services maintenance would also be advantageous.

Why Apply?

This isn't simply an administrative coordination role. You'll be central to the smooth running of a busy maintenance operation, with real responsibility for keeping work moving, supporting engineers and making sure clients receive the service they expect.

If you're the person who likes knowing exactly what's happening, what needs chasing and what needs to happen next, we'd like to hear from you.