Junior IT Support Field Engineer

Moore Kingston Smith; Essex, Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading professional services firm is seeking a motivated Junior IT Support Field Engineer to join their IT team in Essex. This entry-level role is ideal for candidates with 1-2 years of IT support experience. You will provide on-site support for various tech devices and help with staff onboarding. Applicants must have a full UK driving licence and a proactive approach. The firm offers flexible working arrangements, generous leave, and professional growth opportunities.

Benefits

25 days annual leave plus additional time off

Flexible working policy

Health Cash Plan

Professional subscriptions

Qualifications

• 1+ years' experience in IT support or service desk.
• Full UK driving licence with access to a car.
• Experience in professional services is a plus.

Responsibilities

• Provide on-site IT support for desktops, laptops, and mobile devices.
• Support office tech, including meeting room equipment.
• Assist with onboarding and offboarding staff.
• Travel between offices for field support.

Skills

Troubleshooting skills

Communication skills

Knowledge of Windows 11

Experience in IT support

Knowledge of Microsoft 365

Job description

Description

Are you looking to take the next step in your IT career?

We’re looking for a motivated Junior IT Support Field Engineer to join our IT team at Moore Kingston Smith. This is a fantastic entry-level role for someone with 1–2 years of IT support experience who is ready to build their skills in a dynamic professional services environment.

You must have a full UK driving licence with access to a car to apply for this position.

📍 Romford (base) with travel to Redhill, St Albans, West End, Heathrow and Godalming offices.

What you’ll be doing

• Providing on-site IT support for desktops, laptops, mobile devices and printers
• Supporting office tech including workstations and meeting room equipment
• Assisting with onboarding and offboarding of staff
• Travelling between offices to deliver field support and ensure smooth operations
• Helping colleagues with IT projects and wider team initiatives

What we’re looking for

• At least 1 years’ experience in IT support or service desk
• Knowledge of Windows 11, Microsoft 365, and desktop / laptop setup
• Strong troubleshooting skills and a proactive approach
• Good communicator, confident working with different teams
• Full UK driving licence (own car preferred)
• Experience in professional services (finance, legal, consulting) is a plus

Why join us?

At Moore Kingston Smith, you’ll be part of a supportive IT team where no two days are the same. You’ll gain valuable hands‑on experience across multiple offices, with clear opportunities to grow your career.

Salary: Transparent pay framework & twice a year promotion opportunities to recognise your contributions and performance.

Generous Annual Leave: Enjoy 25 days plus three days off at Christmas (with a buy / sell option)

Flexible Working: We're committed to a positive work-life balance, offering a hybrid working policy that prioritises your well‑being and flexibility.

Comprehensive Wellbeing Support: Health Cash Plan, Digicare+, Employee Assistance Programme, life and critical illness cover + more!

A flexible benefits scheme – from gym memberships and retail discounts to tech and pet insurance.

Professional Subscriptions: We invest in your growth and development.

A culture that values inclusion, professional growth, and making a positive impact.

📩 Interested? Download the full job description and apply asap. We look forward to receiving your application.

At Moore Kingston Smith, we believe in the potential of people to make a positive impact, fuelled by the power of genuine understanding.

Working with small, medium and large clients, we are a multi-disciplinary advisory, tax and audit firm with expertise across multiple sectors, uniquely positioned to help people realise their ambitions.

Our London and regional teams deliver quality results locally and nationally, and worldwide alongside the Moore Global network.

Through respect, collaboration and active listening, understanding is at the heart of everything we do with our clients, colleagues and communities. We value people and projects that promote positive change for the future.

Come and join us to make a difference.