Junior IT Support Engineer — On-site Growth Path

Candour Solutions; Skelmersdale; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Monthly prizes

Job summary

A growing technology company in Skelmersdale is seeking a Junior IT Support Engineer. The role involves providing first-line support for various IT issues, assisting with software and hardware installations, and ensuring excellent customer care standards. Ideal for recent IT apprenticeship graduates or those with 1st Line Support experience. Join a stable environment with opportunities for career growth.

Qualifications

• Recent IT apprenticeship graduate or relevant 1st Line Support experience required.
• Excellent communication skills necessary for client interactions.
• Familiarity with supporting software and hardware systems.

Responsibilities

• Provide first-line support for IT issues.
• Help install and configure software and hardware solutions.
• Diagnose and fix problems quickly and effectively.

Skills

Excellent verbal and written communication skills

Familiarity with Office 365

Familiarity with Windows Server

Basic networking knowledge

Enthusiasm to build a long-term career in IT

Education

Recent IT apprenticeship graduate or 1st Line Support experience

Job description

A growing technology company in Skelmersdale is seeking a Junior IT Support Engineer. The role involves providing first-line support for various IT issues, assisting with software and hardware installations, and ensuring excellent customer care standards. Ideal for recent IT apprenticeship graduates or those with 1st Line Support experience. Join a stable environment with opportunities for career growth.