Junior IT Field Engineer

Lorien; Bridgwater; On-site; GBP 21,000 - 25,000; Full time

Job summary

A global software company is seeking a Junior IT Field Engineer to join their team. The candidate will be responsible for visiting customer sites to maintain and install technical equipment, including software upgrades and hardware installations. The role offers opportunities for career progression toward becoming a Senior Engineer. Benefits include a salary of up to £25,000, a company van, fuel card, and paid overtime. Candidates must possess a valid UK driving license and have knowledge of IT systems.

Benefits

Company van

Fuel card

Company pension

Paid overtime

25 days annual leave

Qualifications

• General knowledge of IT systems including software installs and network connectivity.
• Excellent analytical skills to diagnose complex technical issues.
• Strong customer service skills to provide support.

Responsibilities

• Visit customer sites for maintenance and installation of equipment.
• Perform software upgrades and hardware installations.
• Ensure customer satisfaction through effective communication.

Skills

General knowledge of IT systems

Analytical and problem-solving skills

Customer service orientation

Effective communication skills

Job description

Junior IT Field Engineer

Up to £25,000 + Company Van + Fuel Card + Paid Overtime

Bristol Area

The Company:

A global software company who provide cutting edge technology to the education sector is currently looking to extend the field service team who are responsible for their modern payment platform. With national growth of accounts they're looking for a motivated candidate to join their business.

The Role:

Your role will be to visit customer sites, ensuring the maintenance and installation of their kit, which includes software upgrades, hardware installation, cabling and much more.

The role is a great opportunity for a Junior who is looking for the opportunity to begin a career in Technology, with progression available becoming a Senior Engineer and leading projects.

Requirements:

• General knowledge of IT systems (Software Installs, Network Connectivity/Microsoft and Windows OS)
• Excellent analytical and problem-solving skills to diagnose and resolve complex technical issues
• Strong customer service orientation to provide timely and efficient support
• Effective communication skills
• Valid UK driving license to travel to various sites
• A clear Disclosure and Barring Service (DBS) check due to working in educational environments

Benefits:

• Salary £25,000
• Company van, fuel card
• Company pension
• Paid overtime
• 25 days annual leave

We're looking for this candidate to start ASAP, if you're local to the area surrounding Chelmsford this role could also suit you. Reach out for further information.