Junior Applications Engineer

SF Recruitment (Leicester); Stevenage; On-site; GBP 30,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a motivated Junior Applications Engineer to join their team. This role involves developing and improving laser cutting applications, providing customer support, and commissioning new laser machines. The ideal candidate will have an electrical or electromechanical engineering degree and up to 2 years of experience in engineering, along with strong problem-solving skills. The position includes a competitive salary ranging from £30,000 to £35,000 and involves travel to customer sites as needed.

Qualifications

• Up to 2 years of experience in a relevant engineering role.
• Ability to diagnose issues and provide technical support.
• Willingness to travel for field visits.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support and diagnose issues.
• Travel to customer sites for repairs and maintenance.
• Commission new machines in the factory.

Skills

Problem-solving

Customer service

Technical knowledge

Education

Electrical / Electromechanical Engineering Degree

Job description

Job Description

Junior Applications Engineer
£30,000 - £35,000
Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years' experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Few times a month, visiting customer sites to repair, maintain and commission laser machines

Key Responsibilities

• Responsible for developing and improving laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when a field visit is required
• When required, travel to customer sites to conduct on-site repairs, maintenance, upgrades and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document the differences between legacy laser systems and new-generation machines, their physical design, control systems …