Junior Applications Engineer

SF Recruitment (Leicester); Oxford; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading engineering recruitment agency is seeking a motivated Junior Applications Engineer to join their Oxford-based team. The successful candidate will work on developing laser cutting applications, provide customer support, and commission new machines in the factory. Requires an electrical/electromechanical engineering degree and up to 2 years of experience. The role involves traveling to customer sites and working closely with production to support ongoing projects. Competitive salary in the range of £30,000 to £35,000.

Qualifications

• 0-2 years of relevant experience in a technical role.
• Ability to diagnose issues over the phone and in person.
• Willingness to travel to customer sites as needed.

Responsibilities

• Develop and improve laser cutting applications.
• Provide phone-based customer support and diagnose issues.
• Conduct on-site repairs and commissioning of laser equipment.
• Commission new machines in the factory.

Skills

Electrical engineering knowledge

Customer support skills

Problem-solving

Technical documentation

Education

Degree in Electrical/Electromechanical Engineering

Job description

Junior Applications Engineer

£30,000 - £35,000 – Sandiacre

Role Overview

We are seeking a motivated engineer with an electrical / electromechanical engineering degree and up to 2 years’ experience to join our team as a Laser Service & Applications Engineer. In this role you will split your time between:

• Developing and improving laser cutting applications
• Answering customer service calls and diagnosing problems remotely
• Working in our factory to commission new laser machines and support production and process development
• Gaining deep product knowledge across legacy and modern laser systems and helping advance our product line
• Visiting customer sites a few times a month to repair, maintain and commission laser machines

Key Responsibilities

• Develop and improve laser cutting applications
• Provide phone-based customer support: receive service calls, diagnose issues, guide customers, and determine when field visit is required
• Travel to customer sites as needed to conduct on-site repairs, maintenance, upgrades, and commissioning of laser equipment
• Commission new machines in the factory: setup, calibration, acceptance testing, handover to production
• Learn and document differences between legacy laser systems and new-generation machines, their physical design, control systems, etc.