Junior Account Manager

Anchor Group Services; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A national service provider is seeking a Junior Account Manager to join their Ocean Parking team. This hybrid role focuses on building strong client relationships and ensuring exceptional service delivery. Responsibilities include managing account renewals, identifying new business opportunities, and preparing reports. The ideal candidate will possess strong communication skills and a proactive approach to client engagement. The position offers a competitive benefits package and significant opportunities for personal and professional growth.

Benefits

Company car

Company laptop and mobile phone

Uncapped commission

25 days holiday plus 8 bank holidays

Access to career development courses

Auto enrolment pension

Free employee assistance programme

Hospital Saturday Fund

Reward and recognition awards

Qualifications

• A proactive, tenacious, and ethical approach to customer relationships.
• A flexible can-do attitude with adaptability to changing priorities.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Build and maintain strong relationships with existing clients.
• Manage contract renewals and exceed client needs.
• Identify and pursue new business opportunities.
• Prepare and deliver tailored reports and proposals.

Skills

Corporate Banking

Editorial

Guest Relations

Customer Service

Jewellery

Job description

An exciting opportunity has arisen at Anchor Group Services for a Junior Account Manager to join the Ocean Parking team. This role is perfect for someone who thrives on building strong relationships and delivering exceptional service whilst supporting clients throughout their journey. You will work closely with the Senior Account Manager to ensure all client activity runs smoothly, deadlines are met, and expectations are exceeded. This is a varied and rewarding role within a collaborative and supportive team that is passionate about continuous improvement and customer success. This is a hybrid role with a national travel requirement requiring the successful candidate to attend various sites and locations across the country. Join us during an exciting phase of growth with clear progression opportunities and full training provided to support your development.

Responsibilities

• Build and maintain strong relationships with existing clients
• Manage contract renewals and ensure client needs are exceeded
• Identify and pursue new business opportunities
• Prepare and deliver tailored reports and proposals
• Collaborate with internal teams to ensure seamless service delivery
• Stay informed of evolving industry trends, market conditions and competitors
• Handle client inquiries and resolve issues promptly
• Maintain accurate records of client interactions and account activities using CRM software
• Monitor account activity and proactively follow up on account queries, potential leads and services issues
• Act as the key point of contact for customers
• Provide customers with timely reports and feedback on site performance whilst recording and advising on customer concerns and potential risks

Qualifications / Skills

• A proactive tenacious and ethical approach to customer relationships and business growth
• A flexible can‑do attitude with the ability to adapt to changing priorities
• A full UK driving licence
• Excellent communication, negotiation and interpersonal skills
• Ability to work independently and as part of a team
• Strong organisational and time‑management skills

Key Skills

• Corporate Banking
• Editorial
• Guest Relations
• Customer Service
• Jewellery

Other companies may call this role: Account Executive, Account Coordinator, Client Services Executive, Sales Account Coordinator, Business Development Associate, Customer Success Associate, Junior Client Relationship Manager, Sales Support Assistant, Trainee Account Manager, Graduate Account Manager, Commercial Support Executive, Client Support Representative.

Within commutable distance of: Bolton, Bury, Rochdale, Oldham, Stockport, Altrincham, Sale, Stretford, Urmston, Ashton‑under‑Lyne, Cheadle, Prestwich, Whitefield, Swinton, Walkden, Hyde, Denton, Droylsden, Eccles, Salford, Wilmslow, Macclesfield, Failsworth, Wigan, Warrington, Knutsford, Chorley, Burnley, Blackburn, Chester, Huddersfield, Halifax, Buxton, Northwich.

As this role is remote you may also be based in one of the following locations: London, Birmingham, Manchester, Glasgow, Liverpool, Leeds, Sheffield, Edinburgh, Bristol, Cardiff, Newcastle upon Tyne, Belfast, Nottingham, Leicester, Coventry, Bradford, Southampton, Portsmouth, Wolverhampton, Derby.

Benefits

• Company car
• Company laptop and mobile phone
• Uncapped commission and commission bonus for every new site or contract renewal
• 25 days holiday per annum plus 8 bank holidays
• Access to a range of nationally recognised courses to help further your career via the Anchor Academy
• Auto enrolment pension
• Free employee assistance programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and recognition awards

Whats Next

The next steps in the recruitment process include an initial screening call followed by an interview with the hiring manager. Please contact us if you have any questions or need further information before applying.