Japanese Speaking Systems Operations & Support Engineer

People First (Recruitment) Ltd; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A specialized recruitment agency in London is seeking a Japanese Speaking Systems Operations & Support Engineer. This role involves providing operational support for SAP or ERP systems and handling user inquiries in both Japanese and English. The ideal candidate should have experience with SAP/ERP systems and possess strong communication skills. This is a permanent position with full or part-time working hours available. Competitive salary between £30,000 - £40,000, depending on experience.

Qualifications

• Experience in operating and maintaining SAP (any module) or ERP systems.
• Ability to communicate effectively in Japanese and English.

Responsibilities

• Provide 1st line operational support for SAP or ERP systems.
• Handle first-level user inquiries (incidents, errors, and how-to questions).
• Perform initial issue triage, log analysis, and elevate to internal or external teams as needed.
• Create and maintain documentation related to system operations and maintenance.
• Collaborate with partner companies and vendors when required.

Skills

Strong communication skills in both Japanese and English

Tools

SAP

ERP systems

Job description

Title: Japanese Speaking Systems Operations & Support Engineer

£30,000 - 40,000 (depends on experience)

Location: London (WFH available)

Job status: Permanent

Working hours: Full time / Part time (negotiable)

Start date: ASAP

Japanese Speaking Systems Operations & Support Engineer - Responsibilities

• Provide 1st line operational support for SAP or ERP systems
• Handle first-level user inquiries (incidents, errors, and how-to questions)
• Perform initial issue triage, log analysis, and elevate to internal or external teams as needed
• Communicate with users in both Japanese and English as part of bilingual support
• Create and maintain documentation related to system operations and maintenance
• Collaborate with partner companies and vendors when required

Japanese Speaking Systems Operations & Support Engineer - Requirements

• Experience in operating and maintaining SAP (any module) or ERP systems
• Strong communication skills in both Japanese and English

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.