IT Technician

eTeach UK Limited; City Of London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A community-focused IT organization is seeking an IT Technician to ensure smooth operation of local ICT systems in Croydon schools. The role requires outstanding customer service skills, a proactive approach, and the ability to manage priorities. With a commitment to continuous professional development, this position offers significant growth opportunities and an excellent work-life balance in an impactful environment.

Benefits

26 holidays increasing to 31 days

Flexible working arrangements

Health and dental cover

Local Government pension scheme

Qualifications

• Must be driven and able to manage changing priorities in a dynamic environment.
• Willingness to travel to academies and provide tech support.

Responsibilities

• Ensure local ICT systems are running smoothly.
• Provide on-site tech support and resolve errors.
• Train and upskill academy colleagues on IT use.

Skills

Outstanding customer service skills

Problem solving skills

Self-motivated and proactive

Job description

Overview

Do you want to develop an exciting career in IT services? Are you looking for a role with extensive progression opportunities? Do you want to work for an organisation that makes a difference to the lives of 32,000 students a year?

Oasis IT Services is hiring in an IT Technician role. Oasis works in communities that tend to experience multiple disadvantages in relation to their peers – one of which is access to technology. We're a key delivery partner of Oasis Horizons – the provision of iPads to all students. Providing iPads for everyone is no mean feat but is something we’re incredibly proud to be part of. With over 100 dedicated IT professionals covering a range of specialisms, Oasis IT Services operates sector (and beyond!) leading provisions. Joining us in an IT Technician role opens your opportunities up like no other. Our IT solutions are dynamic, robust and forward thinking – no getting left behind here. Every team member is dedicated to providing the very best service possible – our work directly enables fantastic Oasis teachers across the country to deliver exceptional education to all students, and this is your chance to become part of it.

Our offer to you

• A true commitment to your continuous professional development – we offer exceptional opportunities to develop your skills, knowledge and technical expertise, empowering you to take charge of your career in IT
• A generous holiday allowance – 26 days, rising to 31 days with continuous service. This is in addition to 8 bank holidays per year plus personal leave for life events such as moving house or getting married.
• Work life balance – we’re passionate about what we do and want you to be too, but know your life outside of work must come first, so we offer you the flexibility needed.
• Lifestyle benefits built to suit you – discounts on everything from gym memberships to food shopping, plus access to health and dental cover
• Excellent Local Government pension scheme, plus 3x annual salary life cover when enrolled

We’re looking for someone who...

• Has outstanding customer service skills
• Is driven, proactive and self-motivated
• Demonstrates excellent problem solving skills, with the ability to identify and act upon solutions in a swift timeframe
• Has the ability to manage changing priorities in a dynamic environment – reprioritising as needed whilst maintaining top quality customer service
• Is willing to travel to academies within your local cluster, providing support both in person and remotely where required

Your day to day will look like

• Working on site in our Croydon schools
• Ensuring the local ICT systems are running smoothly to facilitate excellent teaching and learning in Oasis academies
• Detecting, diagnosing and resolving errors
• Being the go-to for on site tech support for all manner of day-to-day issues as they arise
• Providing training and upskilling of local academy based colleagues on their use of IT where required

Application process

Please click ‘fast apply’ to complete the application form and tell us all about you, your experience, and why you’re perfect for this role.

Closing date: 23:59 2 October

Interviews: 14 October

If you intend to apply, we recommend you submit your application as soon as possible. We will be reviewing applications as they are submitted and holding interviews in line with this. This could result in the advert closing before the advertised date.