IT Systems & 1st‑Line Support Engineer

Quantum Advisory; Cardiff; On-site; GBP 30,000 - 40,000; Full time

Job summary

A financial consulting firm in Cardiff is seeking an IT Support Specialist to ensure the smooth operation of computer systems and software for both staff and clients. This role involves addressing user enquiries, maintaining IT servers, managing IT assets, and conducting project-based work to improve infrastructure. The ideal candidate should demonstrate strong problem-solving abilities and experience in managing technical issues. This position offers opportunities for growth within the IT team.

Responsibilities

• Support and maintain existing computer systems and software for users.
• Respond promptly to IT-related enquiries and problems.
• Provide day-to-day maintenance of IT servers and software.

Job description

A financial consulting firm in Cardiff is seeking an IT Support Specialist to ensure the smooth operation of computer systems and software for both staff and clients. This role involves addressing user enquiries, maintaining IT servers, managing IT assets, and conducting project-based work to improve infrastructure. The ideal candidate should demonstrate strong problem-solving abilities and experience in managing technical issues. This position offers opportunities for growth within the IT team.