IT Support Technician – Manufacturing & Cross-Dept Role

Muraspec Decorative Solutions Ltd

East Peckham, Hemel Hempstead

On-site

GBP 32,000 - 35,000

Full time

6 days ago

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Job summary

Muraspec Decorative Solutions Ltd in Kent is seeking an IT Support Technician to join their manufacturing site in East Peckham, with occasional travel to Hemel Hempstead. You will provide frontline IT support across the business, helping colleagues with hardware, software and connectivity issues.

The role combines hands-on maintenance of desktops, laptops and peripherals with system administration for Microsoft 365, Windows and macOS environments, and involvement in IT projects with external

Qualifications

Experience in an IT support role, preferably similar
Strong knowledge of Microsoft 365 and Windows
Good communication and customer service skills
Willingness to travel to Hemel Hempstead occasionally

Responsibilities

Provide first-line IT support across the site and business
Diagnose and resolve hardware, software, connectivity issues
Install, configure and maintain desktops, laptops, printers, mobiles
Set up new user accounts and equipment for new starters
Support Microsoft 365, Windows and macOS environments
Maintain IT asset registers and documentation
Assist with IT projects and external providers

Skills

Troubleshooting

Communication

Independent work

Teamwork

Tools

Microsoft 365

Windows

MacOS

Job description

The role combines hands-on maintenance of desktops, laptops and peripherals with system administration for Microsoft 365, Windows and macOS environments, and involvement in IT projects with external

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