IT Support Engineer

Ernest Gordon Recruitment; Burgess Hill; On-site; GBP 30,000 - 35,000; Full time

Job summary

A specialist Managed Service Provider seeks an IT Support Engineer in Burgess Hill. In this exciting role, you will handle various responsibilities including advanced troubleshooting, automation, and compliance management. This position offers training and certification to support your career progression into senior roles. You will gain experience working with clients such as the MOD and receive the opportunity to earn security clearance, enhancing your professional qualifications.

Benefits

Extensive Training

Certifications

Career Progression

Security Clearance Opportunities

Qualifications

• Experience in IT support or related field.
• Knowledge of troubleshooting and automation.
• Understanding of compliance and security best practices.

Responsibilities

• Perform advanced troubleshooting and maintain documentation.
• Automate tasks to improve efficiency.
• Ensure compliance with security standards.

Skills

Advanced troubleshooting

Automation and scripting

Compliance and security

Workflow optimization

Tools

Microsoft

ConnectWise

Job description

IT Support Engineer (MSP/MOD)

Burgess Hill

£30,000 - £35,000 + Extensive Training + Certifications + Security Clearance + Career Progression

Are you an IT Support Engineer or similar, looking for an exciting role at a specialist MSP, who works with a variety of exciting clients including MOD clients, in a varied role where no two days are the same, at a company who drive progression and development through in-house training from industry experts and external training certifications?

Do you want to work in a role where you will gain exposure to a variety of exciting projects for security clearance clients, in a role that can grant you SC and DV clearance, a variety of certifications such as Microsoft, ConnectWise, and Auditor training, as well as scalable career progression into more senior positions?

On offer is the chance to become a staple part of a Managed Service Provider who work for a variety of interesting and varied clients, specializing in IT services and support, and fully managed services to support business computer systems.

In this role you will have a variety of responsibilities, including but not limited to advanced troubleshooting, automation and scripting, compliance and security, workflow optimization, as well keeping the correct documentation of configurations, changes, and compliance evidence.

This role would suit a IT Support En...