IT Support Engineer Luton

ISR Recruitment; Luton; On-site; GBP 30,000 - 32,000; Full time

Job summary

A recruitment agency is looking for an IT Support Engineer based in Luton. The successful candidate will support IT requirements, troubleshoot issues, and work alongside the IT Manager to ensure smooth operation of the company's IT systems. Applicants should have at least 2 years of experience and a good understanding of various hardware and software technologies. The salary is up to £32,000 per year.

Benefits

25 days annual leave plus bank holidays

Pension plan

Life insurance

Qualifications

• 2+ years of experience in IT support.
• Good understanding of various hardware and software technologies.
• Excellent problem-solving skills.

Responsibilities

• Support the client with all IT requirements.
• Troubleshoot day-to-day issues.
• Help ensure smooth functioning of IT systems.

Skills

Minimum of two years experience in a similar IT support role

Understanding of standard computing systems and networking principles

Experience with Active Directory, Office 365

Basic TCP/IP networking knowledge

Good understanding of cloud technologies such as Azure

Ability to troubleshoot common issues

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Effective communication skills

Proficient in managing multiple tasks

Knowledge of Power BI or PowerShell

Experience using service desk tools

Familiarity with ITIL processes and SLAs

Job description

IT Support Engineer

Location: Luton, Bedfordshire

Salary: Up to £32,000 per year

Benefits: 25 days annual leave plus bank holidays, pension plan, life insurance, etc.

Skills and Experience

• Minimum of two years experience in a similar IT support role.
• Understanding of standard computing systems and networking principles.
• Experience with Active Directory, Office 365 and basic TCP/IP networking knowledge.
• Good understanding of cloud technologies such as Azure.
• Windows 11 and Server exposure in a corporate environment.
• Ability to troubleshoot common issues with various devices and software.
• Proficiency with Word, Excel, PowerPoint and Outlook.
• Effective verbal and written communication skills to interact clearly with team members and business users.
• Proficient in managing multiple tasks and projects simultaneously, including prioritising and adapting to both planned and reactive work.
• Knowledge of Power BI or PowerShell is desirable but not essential.
• Experience using service desk tools and remote support software.
• Familiarity with ITIL processes and SLAs.

The Opportunity

My client is a hospitality and events business based in Luton and they are looking for an IT Support Engineer on a permanent basis.

The initial purpose of this new role is to support the client with all of its IT requirements, securing the IT network and providing core support to all staff members.

The IT Support Engineer will work alongside and support the IT Manager in providing technical assistance, troubleshooting day‑to‑day issues and helping to ensure the smooth functioning of the company’s IT systems and infrastructure.

This position requires a good understanding of various hardware and software technologies, excellent problem‑solving skills and the ability to work collaboratively with colleagues and external vendors.

Applications

To learn more about our client and this great opportunity as an IT Support Engineer based in Luton, Bedfordshire, please call or email John Noonan at ISR Recruitment. Please email a copy of your latest CV; we will reply to discuss the role in more detail.

Contact: John Noonan, ISR Recruitment (phone/email available)

Employment Type: Full-Time

Experience: 2+ years

Vacancy: 1

Yearly Salary: £30,000 – £32,000