IT Support Engineer - Immediate interviews

Baillie Martin; Dungannon; On-site; GBP 32,000 - 35,000; Full time

Job summary

A major NI employer in the Greater Dungannon area is looking for a Technical Support Engineer to join their expanding IT department. This role involves providing technical support for hardware and software, handling system upgrades, and troubleshooting. Ideal candidates will have a relevant 3rd level education and experience with Office 365 and Windows Server. A competitive salary and benefits package are on offer.

Benefits

Parking

Pension Fund

Medical Aid / Health Care

Group Life Assurance

Meal Allowance / Canteen

Annual Bonus / 13th Cheque

Qualifications

• 3rd level education with a background in IT Support.
• Experience with Office 365 administration including Exchange and SharePoint.
• Good communication with excellent written and verbal skills.

Responsibilities

• Provide technical support for all PC hardware and software.
• Log support calls and document outcomes to resolve common queries.
• Install, configure, and maintain operating systems.

Skills

IT Support

Technical Support

Office 365

Active Directory

Hardware Support

Software Support

Education

3rd level education

Tools

Windows Server

VMWare

Office 365 administration

Job description

Technical Support Engineer - Greater Dungannon area (starting salary 32k-35k depending on experience)

Working Hours: 8.30am-5pm, Monday to Thursday, Lunch time Friday finish!

My client, a major top 100 NI employer, has an excellent opportunity for an IT Support Engineer to join their small, busy and expanding IT dept that looks after all aspects of infrastructure support at their impressive HO in the greater Dungannon area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations.

Overview

• To provide technical support for all PC hardware, software and associated peripherals.
• To log support calls and document their outcome to facilitate the resolution of common queries.
• To install, configure and maintain operating systems to agreed standards.
• To perform upgrades, new installations and carry out routine procedures on site infrastructure.
• Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.

Qualifications

• 3rd level education and a background within a similar IT Support environment.
• Office 365 Desktop App’s (Word, Excel, Outlook etc.)
• Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint
• Experience of Windows Server including active directory, group policy and VMWare
• Good communication required with excellent written and verbal skills.
• Driver’s license with (ideally) access to own vehicle due to site location.

This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and Job spec will be provided upon receipt of an up to date and relevant CV.

Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 10 days.

Skills

• It Support
• Technical Support
• office365
• Active Directory
• Hardware Support
• Software Support

Benefits

• Parking
• Pension Fund
• Medical Aid / Health Care
• Group Life Assurance
• Meal Allowance / Canteen
• Annual Bonus / 13th Cheque