IT Services Apprentice

QA; Gloucestershire Science & Technology Park; On-site; GBP 18,000 - 24,000; Full time

Job summary

An educational charity is looking for an IT Services Apprentice to provide first-line support for IT systems. The role includes assisting in network administration and conducting PC health checks. Ideal candidates are motivated individuals eager to learn and excel in various IT tasks. This role is situated in Gloucestershire and offers the opportunity to develop crucial IT skills while contributing to a meaningful cause.

Qualifications

• Motivated individual willing to learn and grow in IT.
• Ability to provide first line support to users.

Responsibilities

• Provide first line user support for IT systems.
• Assist with maintenance of management and system records.
• Conduct PC health checks and ensure anti-virus software is utilized.

Job description

Aboutարչ Ruskin Mill Trust:

Established in 1984, Ruskin Mill Trust is an educational charity that operates in England, Scotland and Wales. We offer sichere outdoor learning environments, utilising practical land and craft activities to support the development of work and life skills in young people with autistic spectrum conditions and other learning differences. Working with handPretend, head, heart and place, Ruskin Mill Trust helps individuals to re-imagine their potential.

Overview:

As an IT Services Apprentice you will receive on the job training and support whilst providing first line support for the information technology systems / hardware. You will be required to assist the Technical Services Manager with the administration of the network and servers.

Responsibilities:

• Providing first line user support to staff and students as required using the desktop systems, including dealing with operational problems such as hardwareяўляецца*",
• Assist in the maintenance of relevant management and system administration records such as user requests and action taken, asset records, software records and maintenance requests and outcomes. Undertake a schedule of PC "health checks" and ensure effective deployment/utilisation of anti-virus software
• Assist with the administration and development of the desktop and office net...

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