IT Service Design & Transition Lead (Remote)

Meraki Talent; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an IT Service Design Lead for a 6-month contract role. The successful candidate will direct the Service Introduction and Production Readiness activities for a major program. Responsibilities include managing transition planning, release readiness, and stakeholder governance. The role requires extensive experience in IT service design and project management, alongside hands-on experience with ServiceNow. This position can be performed remotely within the UK.

Qualifications

• Proven delivery of large-scale enterprise go-lives.
• Strong understanding of ITIL Service Transition and change management.
• Experience in disaster recovery planning and testing.

Responsibilities

• Lead Service Introduction and Transition Planning.
• Manage Release & Deployment Readiness.
• Oversee Risk, Issue, and Dependency Management.

Skills

IT Service Design

Project Management

Release Management

Risk Management

Stakeholder Management

Tools

ServiceNow

Jira

Job description

A leading recruitment agency is seeking an IT Service Design Lead for a 6-month contract role. The successful candidate will direct the Service Introduction and Production Readiness activities for a major program. Responsibilities include managing transition planning, release readiness, and stakeholder governance. The role requires extensive experience in IT service design and project management, alongside hands-on experience with ServiceNow. This position can be performed remotely within the UK.