IT Service Delivery Specialist – EUC & Infrastructure

Downing; Liverpool; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading property development company in Liverpool is seeking an experienced IT Service Delivery Analyst to join their team. In this role, you will manage IT services across multiple sites, respond to incidents, and assist in maintaining IT infrastructure. The ideal candidate has a strong background in EUC support, M365 administration, and network device management. This position offers 25 days of holiday plus bank holidays, a company pension, and the opportunity to work in a modern office environment.

Benefits

25 days holiday

Bank holidays

Company pension contribution

Life assurance cover

Mental health support

Qualifications

• Experience working in an entrepreneurial business delivering IT services.
• Technical knowledge of EUC support and administration.
• Understanding of network devices including switches, routers, and firewalls.

Responsibilities

• Deliver IT services to colleagues across multiple sites.
• Respond to and resolve IT incidents and requests.
• Assist and train staff in use of end-user computing technologies.

Skills

EUC support and administration

M365 administration

Problem-solving skills

Communication with IT suppliers

Project planning and organization

Tools

Microsoft technologies

Network devices management

Job description

A leading property development company in Liverpool is seeking an experienced IT Service Delivery Analyst to join their team. In this role, you will manage IT services across multiple sites, respond to incidents, and assist in maintaining IT infrastructure. The ideal candidate has a strong background in EUC support, M365 administration, and network device management. This position offers 25 days of holiday plus bank holidays, a company pension, and the opportunity to work in a modern office environment.