IT Senior Engineer

NATIONAL TRUST; Swindon; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading charitable organization in Swindon is seeking an IT Senior Engineer to enhance their technology capability. You will play a key role in maintaining Azure-based and on-premises infrastructure, focusing on Linux and SQL Server environments. The role requires strong experience in 3rd line support and cloud technologies. The organization values inclusivity and offers various perks, including a pension scheme and flexible working. Join them to contribute to a cause that makes a difference for everyone.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym memberships discounts

Holiday allowance up to 32 days

Flexible working where possible

Employee assistance programme

Free parking at most Trust places

Qualifications

• Experience in a line management or mentor capacity.
• Practical experience of supporting SQL Server with various resilience configurations.
• Excellent communication skills essential.

Responsibilities

• Manage and ensure stability, performance, and security of Linux and SQL Server environments.
• Support for both Azure-based and on-premises infrastructure.
• Provide 3rd line support in an Infrastructure support team.

Skills

3rd Line support experience

Cloud Technologies (Azure, AWS)

Microsoft SQL Server support

ITIL background

Linux operating systems knowledge

Excellent communication skills

Commitment to self-development

Job description

Important notice

The National Trust does not offer sponsorship.

We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship.

In line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy.

The National Trust continues to make considerable investments to transform our technology capability in support of our cause. That’s no small task when you consider the incredible breadth of what we do. We strive to deliver powerful infrastructure changes with an ambitious technological roadmap. This journey of transformation will deliver phenomenal benefits for our organisation and dramatically enhance how we connect people with our cause.

The role of IT Senior Engineer offers a great opportunity to further enhance your career within IT while working for a leading charitable organisation.

What it's like to work here

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

What you'll be doing

The IT Senior Engineer (Linux-DBA) plays a key role within the Hosting Services team, which is responsible for maintaining both Azure-based and on-premises infrastructure. This includes comprehensive support for Windows and Linux operating systems, along with SQL Server platforms.

The engineer’s primary focus is on managing and ensuring the stability, performance, and security of the Linux and SQL Server environments.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• Experience of 3rd Line support in an Infrastructure support team
• Experience of working with Cloud Technologies such as Azure and AWS
• Practical experience of supporting Microsoft SQL Server with a variety of resilience configurations
• Proven ITIL background
• Experience in a line management or mentor capacity

Additional criteria for all other applicants:

• Knowledge of Linux operating systems
  Excellent communication skills both written and verbal. Must be able to manage internal IT, business and supplier stakeholders.
• Commitment to self-development and be enthusiastic about acquiring new skills and embracing new technologies

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places