IT Operations Specialist

OHB System AG; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading space solutions provider is seeking an IT Operations Specialist for their UK launch site. The successful candidate will support day-to-day IT needs, maintain IT infrastructure, and ensure availability during critical operations. The role requires at least 3 years of experience, proficient knowledge in networking and server administration, and strong troubleshooting skills. Flexibility in work hours and the ability to support operations are essential. Join a dynamic team at the forefront of the New Space movement in Europe.

Benefits

Flexible working hours

1 day home office per week

30 days annual leave

Free parking

Health training app access

Qualifications

• At least 3 years of relevant experience in IT operations or technical support.
• Experience in remote or field-based locations.
• Strong understanding of networking and server administration.

Responsibilities

• Provide on-site IT support to all launch site personnel.
• Maintain and support end-user devices, peripherals, and workstations.
• Monitor and troubleshoot Layer 2/3 network infrastructure.

Skills

Networking

Server administration

End-user support

Virtualization platforms

IT security fundamentals

Tools

Proxmox

VMware

Job description

Overview

At Rocket Factory Augsburg (RFA) we have one goal: create low-cost, flexible and reliable access to space. We specialize in the creation of small launcher solutions designed for deploying satellites into Low Earth Orbit (LEO) and beyond. Together with you, we want to revolutionize space services and help enhance life on Earth. Sounds interesting? Then join our journey and be part of the team leading the New Space movement in Europe! For temporary employment of 12 months Rocket Factory Augsburg AG in Rocket Factory Ltd. is looking for a

IT Operations Specialist - UK Launch Site (m/f/d)

We are seeking a hands-on IT Operations Specialist to support the day-to-day IT needs of our UK launch site. You will maintain reliable network infrastructure, manage on-site servers, and provide responsive support to engineers, technicians, and operational staff during mission-critical activities. This position works in close coordination with IT leadership and engineering teams at HQ, ensuring alignment with company-wide standards, architecture, and processes. The role requires someone comfortable working in remote field environments with a high degree of independence. It follows a 19 days on, 9 days off schedule.

Your Tasks

• Provide on-site IT support to all launch site personnel, including troubleshooting hardware, software, and connectivity issues.
• Maintain and support end-user devices (Windows and/or Linux), peripherals, and workstations.
• Operate effectively in a remote field environment, ensuring stable IT operations during on-site campaigns.
• Collaborate closely with HQ IT staff to implement policies, configurations, and support procedures.
• Monitor, maintain, and troubleshoot Layer 2/3 network infrastructure, including switches, access points, and routing.
• Support secure connectivity between the launch site and other company locations.
• Ensure IT Systems and network availability during testing and launch operations.
• Manage on-site server environments, including system updates, backups, monitoring, and performance tuning.
• Support virtualization platforms (Proxmox, VMware, or equivalent).
• Maintain directory services, authentication, and access control (Active Directory or similar).
• Implement system standards and configurations defined by HQ.
• Implement and document standard operating procedures, troubleshooting guides, and configuration records.
• Support installation, upgrades, and maintenance of IT infrastructure components.
• Act as the on-site IT point of contact while escalating issues to HQ when needed.

Your Qualifications

• At least 3 years of relevant experience in IT operations, system administration, or technical support, ideally in fast-paced engineering, industrial, or mission-critical environments.
• Experience working in remote or field-based locations is required.
• Strong knowledge of:
  
  • Networking (Layer 2/3, routing, switching, Wi-Fi)
  • Server administration (Windows or Linux)
  • End-user support and device troubleshooting
• Experience with virtualization platforms (Proxmox/VMware) is a plus.
• Good understanding of IT security fundamentals.
• Hands-on, proactive approach with the ability to work independently while coordinating with remote HQ teams.
• Willingness to support operational activities outside normal hours during launch campaigns.
• Fluent English skills is a must

We offer

• Atmosphere: Experience life in an international & dynamic New Space start-up
• Flexibility: Fit your working schedule to your needs with flexible working hours
• Home Office: Full-time employees benefit from 1 day per week home office
• Health: Sweat, stretch or squat it out with WellPass, a training app which connects you to thousands of gyms and studios
• Paid Time Off: 30 days annual leave and special leave days
• RFA Family: Join our regular company and team events and become part of the RFA family
• Parking: Free parking for your car and your bike

Additional Information

This is the perfect opportunity to take on an exciting new challenge and be part of the leading private company in the new European space race. You'll get to work with over 300 employees from more than 44 countries and have the opportunity to accelerate your professional and personal development.

Ready to make history with us?

Apply now! We're looking forward to receiving your application in German or English.

Rocket Factory Augsburg AG
Human Resources

Questions regarding this posting? We are available under [e-mail].