IT Operations Engineer

LinuxRecruit; West Midlands; On-site; GBP 45,000 - 55,000; Full time

Job summary

A technology recruitment firm is looking for a professional to monitor and maintain critical infrastructure across Linux and Windows platforms. Responsibilities include incident investigation and collaboration with various teams to ensure smooth operations. Competitive salary of £45,000 - £55,000 per annum offered along with a range of benefits, including a pension plan and bonus schemes.

Benefits

Bonus schemes

Top-tier company pension plan

Employee Assistance Programme

Exclusive discounts at retailers

Qualifications

• Experience in monitoring production environments is essential.
• Knowledge of network operations and incident resolution.
• Ability to communicate effectively with various teams.

Responsibilities

• Monitoring critical infrastructure and systems.
• Investigating incidents and coordinating maintenance.
• Performing daily checks to ensure systems are functioning.

Skills

Monitoring critical infrastructure

Experience with Grafana

Experience with Splunk

Experience with New Relic

Linux experience

Windows experience

Scripting in Bash

Scripting in Python

Job description

Your new day-to-day will see you proactively monitoring critical infrastructure and supporting the live production environment. These systems underpin the entire efficiency of the business's operations, downtime costs the company serious cash. You’ll ensure things are fixed quickly and good monitoring is in place to make sure issues are identified and solved before they can cause too much damage. You will be working with tools such as Grafana, Splunk, and New Relic.

You will be monitoring key infrastructure using bespoke tools and responding to alerts from the Network Operations Centre (NOC). You’ll investigate incidents, resolving what you can and escalating when necessary. Communication is key, working with different teams, stakeholders, and the senior team in order to ensure the operations continue smoothly.

Performing daily checks to keep production systems in top shape, coordinating planned maintenance, and managing potential scheduling conflicts will be your responsibility. The infrastructure is across Linux and Windows, with both Bash and Python used for automating, so experience with any of these is beneficial. You will be upskilled and trained in these tools too, with mentors to ensure you are given all the in-depth knowledge of the systems before being left to sort things on your own.

On offer are a range of benefits designed to reward and support the team, including bonus schemes, a top-tier company pension plan, an Employee Assistance Programme, and exclusive discounts at hundreds of retailers.

Key details of the role include:

• Permanent position
• £45,000 - 55,000 per annum
• Located in the North West