IT Manager

Synapri; Cambridgeshire and Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property development firm in the UK is seeking an experienced IT Manager to oversee their technology function. This role involves managing infrastructure, networking, and telephony initiatives while ensuring adherence to IT standards. The ideal candidate will have a strong background in IT operations and experience in the PropTech industry, particularly in managing service providers and data governance. This is an exciting opportunity to join a transformative project in the property development sector.

Qualifications

• Proven experience as an IT Manager, ideally in PropTech or property development.
• Experience collaborating with service providers and MSPs.
• In-depth knowledge of incident, problem, and change management.

Responsibilities

• Govern SLA/KPI and negotiate contracts.
• Prioritize demand intake and resource planning.
• Manage incident and problem escalation.
• Support data governance and cyber security.
• Assist in sourcing and technology strategy.

Skills

IT infrastructure/operations experience

Contract negotiation

Data governance

Microsoft modern tech stack

Cyber security controls

Job description

Job Overview

An innovative property development company is seeking to expand its technology function and a key hire for the team is a capable IT Manager, to join them on a permanent basis.

This individual will join the business at a transformative time, overseeing the implementation of numerous infrastructure, networking and telephony initiatives. They will manage service providers, serve as an escalation point for issues as well as ensuring incident, problem and change standards are adhered to.

The ideal candidate will be an IT Manager with experience in IT infrastructure/operations ideally within the PropTech/property management/property development industry.

It would be desirable to have had experience in new builds in remote locations, collaborating with service providers and MSPs to handle the operational management and introduction of networks, Wi‑Fi/5G, telephony, communications rooms, etc.

Key Responsibilities

• SLA/KPI governance; contract negotiations and reviews.
• Demand intake, prioritisation and resource planning.
• Incident, problem and change escalation; continual service improvement (ITSM best practice).
• Data governance and compliance, support cyber security controls.
• Enable strategic decisions on sourcing and technology approach.
• Advance cyber maturity: zero‑trust, continuous monitoring, periodic audits and certifications.
• Microsoft modern tech stack is required.

If you want to be part of a truly inspirational development project (with an impact at global level) and you meet most of the requirements above, please apply for immediate consideration.