IT Helpdesk Technician - Hybrid, 6-Month Contract

Pick Everard; Leicester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A multidisciplinary consultancy in Leicester is seeking an IT Technician to provide excellent I.T. support. This role offers the chance to work in a collaborative team within a growing company. Responsibilities include troubleshooting, installing hardware/software, and providing assistance across offices. Ideal candidates will have proficiency in Microsoft Suite and customer service skills. The position offers a competitive salary and various benefits including private healthcare and agile working.

Benefits

26 days' annual leave + Bank Holidays + option to buy 5 additional days

Private healthcare

Life assurance

Healthcare cash plan

Professional subscriptions

Wellbeing support

Stakeholder pension

Qualifications

• Proficiency in Microsoft Suite or equivalent.
• Strong customer service skills.
• Ability to work well in a team.
• Hands-on experience with IT systems.

Responsibilities

• Provide I.T. support and maintain digital platforms.
• Troubleshoot and resolve incidents and service requests.
• Install hardware, software, and build machines for deployment.
• Assist with I.T. needs at various offices.

Skills

Proficiency in the Microsoft Suite or equivalent competence

Excellent Verbal/Written Communication Skills

Fantastic team working skills

Hands-on experience with systems

Tools

SCCM

Microsoft Windows Server

Active Directory

DNS

DHCP

Microsoft Exchange

Job description

A multidisciplinary consultancy in Leicester is seeking an IT Technician to provide excellent I.T. support. This role offers the chance to work in a collaborative team within a growing company. Responsibilities include troubleshooting, installing hardware/software, and providing assistance across offices. Ideal candidates will have proficiency in Microsoft Suite and customer service skills. The position offers a competitive salary and various benefits including private healthcare and agile working.