IT Configuration Manager

Fruition Group; East Midlands; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A forward-thinking technology organisation in the East Midlands is seeking an experienced IT Configuration Manager. This hybrid role offers the opportunity to shape Configuration Management within the company while ensuring alignment with business goals. The ideal candidate will have 3-5 years of experience in Configuration Management, strong skills in ServiceNow, and a deep understanding of ITIL processes. Join a team where your expertise will drive critical improvements and service delivery in a complex enterprise environment.

Benefits

Excellent Benefits Package

Qualifications

• 3-5 years' experience in Configuration Management or related IT Service Management discipline.
• Strong understanding of ServiceNow.

Responsibilities

• Manage and enhance the Configuration Management Database (CMDB).
• Ensure data quality, governance, and alignment with business goals.
• Drive improvements in Configuration Management and engage stakeholders.

Skills

Configuration Management

ServiceNow

ITIL processes

Job description

IT Configuration Manager

Leicestershire (Hybrid Working - 3 days per week on-site)

Excellent Benefits Package

An exciting opportunity for an experienced IT Configuration Manager to join a forward-thinking technology organisation, taking ownership of a newly created role as part of a wider ITSM restructure. This position offers the chance to shape how Configuration Management is delivered, governed, and championed across a complex enterprise environment.

As the IT Configuration Manager, you'll play a key role in managing and enhancing the Configuration Management Database (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions.

This is both a strategic and hands-on role where you'll act as a champion for Configuration Management, driving improvements, engaging senior stakeholders, and fostering a customer-focused approach to service delivery.

IT Configuration Manager - Key Requirements :

• 3-5 years' experience in Configuration Management or a related IT Service Management (ITSM) discipline.

Strong understanding of ServiceNow, C...