IT Business Systems Analyst

Apply Recruitment; Telford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an IT Business Systems Analyst to join their team in Telford. This hybrid role offers up to £60,000 plus a 10% bonus and benefits, requiring strong skills in business process mapping and IT collaboration. The successful candidate will work with enterprise-scale systems, improving operations and logistics while driving continuous improvement initiatives. The company promotes career development, valuing internal talent and offering genuine growth opportunities.

Benefits

10% bonus

Career development opportunities

Excellent benefits

Qualifications

• Experience working with large, complex IT systems.
• Ability to integrate across multiple departments and platforms.
• Proven track record in stakeholder collaboration.

Responsibilities

• Drive improvements across IT and business areas.
• Collaborate with business users to enhance systems.
• Manage projects that impact operations and supply chain.

Skills

Business process mapping

Collaboration with technical and non-technical users

Continuous improvement

Stakeholder management

Tools

SAP

Microsoft 365

ITIL

Job description

IT Business Systems Analyst required for an enterprise-scale business, based in Telford & Market Drayton , paying up to £60,000 + 10% bonus + excellent benefits .

This is a hybrid role – 3 days on site and 2 days flexible working – with some travel to other locations throughout the year. A driving licence would be beneficial.

As an IT Business Systems Analyst , you will enjoy working with a broad range of users (both technical and non-technical), enterprise-scale internal systems, and creating solutions for real-world business scenarios.

This role would suit someone who has worked with large, complex IT systems , integrating across multiple departments, platforms, and systems, and who enjoys getting involved in detailed business process mapping; this will be key to success in the role.

You’ll make a real impact across operations, logistics, transport management, and B2B systems , supporting an enterprise-scale environment.

As part of an established team, you’ll help deliver improvements while also taking ownership of your own initiatives, with the opportunity to see your work make a tangible, real-world impact across the supply chain; offering excellent job satisfaction and visibility.

What a typical day might look like :

• Strong business process mapping
• Working closely with business users to improve systems and overall performance
• Driving continuous improvement across IT and business areas
• Collaborating with Group IT and third-party vendors to deliver meaningful system improvements
• Exposure to SAP, Microsoft 365, ITIL , and wider business support and operational systems
• Working with asset management, transport management, logistics, and supply chain solutions
• Building close working relationships within your team and across the wider business

Please note : due to office locations and occasional travel to other sites, a driving licence will make life much easier.

This is a long-standing business that we have supported on numerous occasions, offering genuine career development and progression opportunities .

Many senior leaders have been with the business for over 10 years, demonstrating strong internal promotion and retention. If you’re looking for up-to-date technology, enterprise systems, and a company that promotes from within , please get in touch for more information.

To find out more, please click Apply and we’ll be in touch.