IT Business Systems Analyst

Gregory Distribution; Cullompton; On-site; GBP 38,000 - 42,000; Full time

Job summary

A logistics company in the UK is seeking an IT Business Systems Analyst to shape and support its operational systems. The ideal candidate will have a minimum of 2 years' experience in IT application configuration, preferably in logistics or ERP systems. Responsibilities include system configuration, leading updates, and collaborating with operational teams across projects. The role offers a competitive salary of £38,000 to £42,000 per annum, along with additional benefits and opportunities for professional growth.

Benefits

Additional holiday purchasing scheme

Retail discounts

Wellbeing support

Life assurance

Pension scheme

Excellent holiday allowance

Christmas Savings Club

Cycle To Work Scheme

Qualifications

• Minimum of 2 years’ experience with logistics, ERP, TMS, WMS, Finance, or HR systems.
• Confident in supporting users of varying technical ability.
• Ability to manage workload and meet project deadlines.

Responsibilities

• Configure, maintain, and support essential business systems.
• Lead system updates and configuration changes.
• Migrate legacy systems to new platforms.
• Refine system configurations to meet business needs.
• Build relationships with external vendors for support.
• Collaborate with operational teams to tailor solutions.
• Maintain secure and supported systems across the organization.
• Define testing requirements and coordinate testing.
• Maintain clear documentation including process flows.
• Contribute to the roadmap for system enhancements.
• Support during system changes and implementations.

Skills

IT applications configuration

User support

Documentation accuracy

Project management

Full UK driving licence

Job description

IT Business Systems Analyst

Location : Cullompton

About Us : Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance our IT infrastructure across the UK.

Job Description :

Join our dynamic Technology team as an

IT Business Systems Analyst, where you'll play a pivotal role in shaping and supporting the systems that drive our visionary logistics solutions. This is more than just a technical role – it's an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers.

Key Responsibilities

• Championing Business‑Critical Systems: Configure, maintain, and support essential line‑of‑business systems that power our operations and enable us to deliver cutting‑edge logistics solutions.
• Driving Change and Innovation: Lead the planning, implementation, and testing of system updates, feature releases, and configuration changes – whether part of strategic projects or continuous improvement initiatives.
• Delivering Scalable Solution: Roll out our standard system solutions and processes to new sites and customers, ensuring consistency and scalability across the business.
• Modernising Operations: Migrate legacy systems and outdated processes to our group‑standard platforms, unlocking efficiency and future‑readiness.
• Optimising for Impact: Continuously refine system configurations and processes to ensure they're fully aligned with business needs and delivering maximum value.
• Collaborating with Key Partners: Build strong relationships with external system vendors to support solution delivery and resolve escalated issues swiftly.
• Partnering Across the Business: Work closely with operational teams to tailor solutions that make work easier, more efficient, and more rewarding for our people.
• Ensuring Seamless IT Operations: Collaborate with other Technology teams to maintain secure, monitored, and well‑supported systems across the organisation.
• Leading Quality Assurance: Define testing requirements, write scripts, and coordinate testing to ensure smooth and successful system changes and implementations.
• Creating Clarity and Confidence: Maintain clear and up‑to‑date documentation, including process flows, training materials, and support guides.
• Shaping the Future: Contribute to the roadmap for system enhancements, helping to steer the evolution of our technology landscape.
• Supporting Smooth Transitions: Provide hands‑on support during system changes and implementations, ensuring a smooth transition to business‑as‑usual operations.

Required Experience & Skills

• Minimum of 2 years’ experience configuring IT applications – ideally logistics / ERP / TMS / WMS / Finance or HR systems; other equivalent systems experience will be considered.
• Confident in supporting users of varying technical ability.
• High level of accuracy in builds and documentation.
• Ability to manage workload and meet project deadlines.
• Full UK driving licence, access to a vehicle insured for business use, and willingness to travel.

Why Join Gregory Distribution Ltd?

Competitive Salary: £38,000pa – £42,000pa (including on‑call pay), depending on experience!

Hours: 08:30 – 17:00, Monday to Friday (including 3 days per week based in Cullompton). Flexibility required around project go‑lives and system maintenance.

Training: Monthly courses for a variety of areas.

Benefits

• Additional holiday purchasing scheme
• Retail discounts with Circular Benefits
• Retail Trust Wellbeing Support
• Life assurance, pension, and sickness scheme
• Excellent holiday allowance
• Christmas Savings Club
• Black Circle Tyre Discount
• Cycle To Work Scheme
• Free Uniform and paid Volunteer Day
• Program: Retail Trust Wellbeing Support

Career Growth

Explore opportunities for professional development within our expanding business.

How to Apply

If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications.

Eligibility

Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.

Contact Us

For any queries, please contact our Recruitment Team. Our team is available Monday to Friday, 08:30 – 17:00hrs.

Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you.

Subject to terms and conditions.

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