IT Assistant

2i Recruit Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruiting agency in the UK is looking for an IT support professional to assist with new software and telephony projects. The ideal candidate will have a strong interest in IT, possess basic IT literacy, and be able to communicate effectively. This position offers competitive benefits and the potential for long-term progression within a dynamic environment.

Benefits

25 days annual leave plus bank holidays

Competitive pension scheme

Private healthcare

Free parking

Bonus scheme

Qualifications

• Strong interest in IT and willingness to learn.
• Basic IT literacy with familiarity in Microsoft Office.
• Ability to follow instructions and work as part of a team.

Responsibilities

• Assist with the rollout of new software and telephony projects.
• Provide first-line IT support to staff.
• Help maintain IT inventory and track equipment.

Skills

Problem-solving skills

Good communication

Organisational skills

IT literacy

Job description

Are you someone who loves working in IT and would you like a role that could offer you some long-term progression in a fun but professional environment? Our client is rolling out a couple of new IT projects over the next 6 months including a new telephony project and a software project. You will be assisting with this as well as reporting into the Head of IT. The role does involve travel to different client sites so you will need to have a full clean licence.

This is a fantastic opportunity to be part of a business that’s embracing change with exciting new projects rolling out over the next six months, including a major telephony upgrade and new software implementation.

If you’re hands-on, tech-savvy and enjoy variety, this could be the perfect next step in your career.

Key Responsibilities

• Assist with the rollout of new software and telephony projects.
• Provide first-line IT support to staff, including setting up devices, troubleshooting basic issues, and connecting to networks.
• Support workstation setups and ensure devices are properly configured.
• Help maintain IT inventory and track equipment.
• Participate in IT projects and gain experience in various technical areas.
• Learn and follow IT policies, procedures, and best practices.

Requirements

• A strong interest in IT and willingness to learn.
• Basic IT literacy (familiarity with computers, Microsoft Office, and common software).
• Problem-solving skills and a proactive approach to tasks.
• Good communication and organisational skills.
• Ability to follow instructions and work as part of a team.
• Willingness to travel occasionally between sites if required.

Company Benefits

• 25 days annual leave, plus bank holidays
• Competitive pension scheme
• Private healthcare
• Free parking
• Bonus scheme

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted