IT apprentice

Indevor Group; Bridgnorth; On-site; GBP 15,000 - 16,000; Full time

Job summary

A leading technology company in the United Kingdom is looking for an IT Apprentice who will provide first-line technical support, maintain hardware, and assist with cyber security initiatives. This full-time position offers a comprehensive training program and the opportunity for a fully funded IT qualification. The ideal candidate will be supportive, organized, and eager to learn in a dynamic environment. Additionally, benefits like enhanced holiday allowances and a gym membership are part of the package.

Benefits

Enhanced Holiday Allowance

Gym Membership

Free Lunches

Regular social & team events

Qualifications

• Confident in supporting technical issues, clear communication with users.
• Organized, able to handle multiple support requests effectively.
• Responsible in managing access and sensitive information.

Responsibilities

• Provide first-line technical support, diagnosing issues quickly.
• Install, configure, and maintain hardware including desktops and laptops.
• Support cyber security practices and maintain secure access.

Skills

Technical Communication

Organizational Skills

Adaptability

Education

Recognized IT Qualification

Job description

IT Apprentice

About Indevor Group

Indevor Group is reshaping the house‑building industry through innovation, technology, and a relentless focus on results. Our clients include some of the UK’s leading FTSE 100 companies and we take pride in delivering solutions that drive real impact. We’ve built a culture that balances ambition with support, celebrating success together. Our commitment to our people has earned us Gold accreditation from Investors in People and recognition in the Sunday Times Best Places to Work 2025.

Role Overview

As an IT Apprentice at Indevor Group, you will support the technology systems that enable our teams to operate efficiently and securely. This hands‑on role involves providing first‑line technical support, maintaining hardware and user accounts, and assisting with cyber security and IT improvement initiatives across the business. You will develop both your technical capability and professional confidence in a supportive, high‑performance environment. Combining practical experience with a recognised IT qualification, this apprenticeship offers a strong foundation for a long‑term career in technology.

Responsibilities

• IT Support & Troubleshooting: Provide first‑line technical support to colleagues across the business, diagnosing and resolving hardware, software, and connectivity issues efficiently to minimise disruption to operations.
• Hardware Installation & Maintenance: Install, configure, and maintain desktops, laptops, printers, and other hardware across the business, including ordering and replacing equipment as required.
• Cyber Security & Data Protection: Support cyber security best practice by maintaining secure access controls, assisting with software updates, and promoting safe use of IT systems across the business.
• System Setup & User Administration: Support the onboarding of new starters by setting up devices, email accounts, system access, and permissions, ensuring all equipment is configured correctly and securely.
• Project Support: Contribute to IT‑related projects, including system implementations and technology improvements, ensuring tasks are completed within agreed timeframes.
• IT Asset & Licence Management: Maintain accurate records of IT equipment, software licences, and system documentation to ensure compliance and accountability.
• Team Collaboration: Work closely with internal teams and external IT providers, ensuring clear communication and timely resolution of technical issues.
• Documentation & Process Improvement: Create and maintain clear IT documentation, user guides, and troubleshooting notes to support efficiency and continuous improvement.

Key Qualities

• Confident Technical Communicator: Comfortable supporting colleagues with technical issues, explaining solutions clearly and patiently to both technical and non‑technical users.
• Organised and Detail‑Oriented: Able to manage multiple support requests, prioritise effectively, and maintain accurate system and equipment records.
• Responsible and Trustworthy: Handles access permissions, devices, and sensitive information with discretion and accountability.
• Team‑Oriented and Approachable: Works collaboratively across departments, building positive working relationships and being a reliable point of contact for IT support.
• Adaptable and Eager to Learn: Demonstrates curiosity about technology, embracing new systems, tools, and processes in a fast‑paced environment.

What We Offer

• Fully funded IT qualification
• Comprehensive training and ongoing support to help you excel in your role
• Clear progression opportunities within a growing organisation
• 75% reimbursement of your monthly mobile phone bill to cover business use
• Performance‑based financial rewards, recognising your contributions
• Opportunities to participate in charity initiatives and team‑building activities, from fundraising walks to skydiving
• A chance to work with an award‑winning, high‑performing team

Job Details

• Job Type: Full‑time, Permanent
• Pay: £15,311.40 – £16,000
• Location: Chorley
• Department: IT
• Role: IT Apprentice

Benefits

• 🏖️ Enhanced Holiday Allowance
• 💪 Gym Membership
• 🍽️ Free Lunches
• 🕺 Regular social & team events

Contact

Cameron Norris, Group Talent & HR Coordinator – Human Resources
Indevor Group
Email: *@indevor.com