ISOC Engineer Tier 1

SF Recruitment (Tech); Bath; On-site; GBP 100,000 - 125,000; Full time

Job summary

A technology recruitment agency is seeking motivated ISOC Tier 1 Engineers for a shift-based role in the United Kingdom. This position is perfect for individuals looking to kickstart their careers in networking or cybersecurity. Responsibilities include triaging security alerts, monitoring customer networks, and collaborating with teams to enhance service quality. Successful candidates will engage in structured training and certification programs, providing a clear pathway for career advancement within the organization.

Benefits

Structured training

Career progression opportunities

24/7 support environment

Qualifications

• Strong interest in networking or cyber security - formal study or self-learning welcomed.

Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls, and related tools.
• Escalate issues to Tier 2 engineers where required.

Skills

Networking interest

Cybersecurity interest

Job description

Location: Horwich, Bolton

Salary: £28,500 + Benefits

Hours: 24 / 7 Shift-Based Role

The Opportunity

We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands‑on exposure within a fast‑paced environment, structured training, and a clear path to progress into Tier 2 and beyond.

If you're passionate about technology, eager to learn, and ready to take the first step in a SOC / NOC career, we want to hear from you.

Key Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls, and related tools.
• Escalate issues to Tier 2 engineers where required.
• Work closely with customers and internal teams to ensure timely updates and high-quality service.
• Maintain accurate incident records and contribute to service improvement.
• Participate in a 24 / 7 shift rota, including weekends, bank holidays, and on-call cover.
• Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.

Skills and Experience Required

• A strong interest in networking or cyber security – formal study or self‑learning welcomed.
• CCN...