Investment Systems Analyst

J.M. Finn & Co. Ltd; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A financial services firm in London is seeking an Investment Systems Analyst to support and manage key systems. Responsibilities include providing hands-on user support, resolving incidents, and administering platforms like eXBo and Fidessa. The ideal candidate should possess strong communication skills and have A-Level qualifications or equivalent. Knowledge of investment management and prior experience in financial services is advantageous.

Qualifications

• Well organised, confident, proactive, and approachable.
• Desire to learn and develop.
• Ability to maintain standards under pressure.

Responsibilities

• Provide hands-on support for investment systems users.
• Resolve incidents and system outages efficiently.
• Administer platforms like eXBo and eXimius.

Skills

Organisational skills

Proactive attitude

Excellent communication

Attention to detail

Teamwork

Education

A-Level or equivalent

Minimum Grade C Maths and English GCSE

Tools

CISI

ITIL

BCS

Job description

Investment Systems Analyst

Department: COO Office

Employment Type: Full Time

Location: London

Reporting To: Ewan Ironside

Description

Part of the COO group, the Applications department is responsible for managing all front and back-office business applications. The Investment Systems Analyst is a senior member of the department whose main function is to support and manage key systems such as eXBo, eXimius, FactSet, Bloomberg, Fidessa, and Iress.

Key Responsibilities

• Provide hands-on support for investment systems users across the firm.
• Resolve incidents, system outages, and day-to-day functional issues efficiently.
• Administer and configure platforms such as eXBo, eXimius, Fidessa as required.
• Monitor data flows and ensure system integrity across interconnected applications.
• Build strong relationships with third-party vendors and service providers.
• Drive accountability for issue resolution, product enhancements, and service levels.
• Collaborate with stakeholders to understand evolving business needs.
• Assess new technologies or functionality and guide adoption plans.
• Represent the firm in vendor product working groups and advisory boards.
• Lead or support system upgrades, enhancements, and integration projects.
• Coordinate testing, rollout, and post-implementation reviews.
• Maintain system documentation, configuration records, and support guides.
• Promote consistent standards for change management and configuration control.
• Mentor, and act as an escalation point for more junior team members.
• Provide cover and support to other members of the Applications team when necessary.
• Support colleagues across the business.
• Manage or contribute to specific projects or initiatives as required.
• Carry out and assist with other tasks required in the department as required.
• Work within the regulatory and the Firm’s compliance framework.
• Maintain own professional competence through training and course work.
• Ensure that the firm’s clients and staff are always treated fairly and responsibly, with respect and consideration.

Skills, Knowledge and Expertise

• Well organised, confident, proactive, and approachable.
• Desire to learn and develop.
• Excellent written and verbal communications skills.
• Ability to maintain required standards when working under pressure.
• Good attention to detail and ability to work with minimal supervision.
• A reliable individual who works well within a team environment.
• Minimum Grade C Maths and English GCSE.
• A-Level or equivalent.

Advantageous:

• Bachelor’s degree in a relevant field.
• Professional certifications e.g. CISI, ITIL, BCS etc.
• Experience supporting order management, portfolio management, and execution management systems.
• Experience support market data applications.
• Experience managing vendor relationships.
• Experience in a customer/client facing or end user support role.
• Experience working in Financial Services.
• Knowledge of Investment Management, Investment Operations, Dealing, and Compliance functions.
• Knowledge of FIX protocol.