Intranet and Knowledge Systems Executive - Law - Bristol

CB Resourcing Ltd; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A reputable international law firm in the UK is seeking an Intranet and Knowledge Systems Assistant to enhance knowledge sharing across the organization. The role involves supporting content editors, maintaining the intranet, and driving usability improvements. Ideal candidates will have experience with SharePoint, strong communication skills, and a user-focused mindset. This is an excellent opportunity to shape information access within a collaborative environment.

Qualifications

• Previous experience with SharePoint or similar Content Management Systems.
• Confident in a support role with system maintenance responsibilities.
• Interest in user experience (UX) principles.

Responsibilities

• Support content editors with training and troubleshooting.
• Assist with site maintenance and analytics reporting.
• Drive usability and UX improvements for content.

Skills

Experience with SharePoint or similar CMS

User-focused mindset

Clear communication skills

Stakeholder management

Proficiency in Microsoft Office

Job description

Intranet and Knowledge Systems Assistant – Law - Bristol

An extremely reputable international law firm that has a significant Bristol operation has a new requirement for an Intranet and Knowledge Systems Assistant. This newly created position offers the chance for someone to grow into the role and to make a real impact in shaping how colleagues access and share information across the business.

The role sits within Knowledge Management and works closely with the Intranet & Knowledge Systems Executive to ensure the intranet remains a dynamic, user-friendly hub for communication and collaboration. From supporting content editors and advising on best practice, to assisting with site management, analytics, and usability improvements, this is a key role in keeping knowledge flowing across the organisation.

The specific responsibilities and objectives of the Intranet and Knowledge Systems Assistant include:

• Providing editing support and guidance to content editors, including training and troubleshooting.
• Assisting with site maintenance, analytics reporting, and creating new pages or sites.
• Supporting usability and UX improvements, ensuring content meets user needs.
• Offering admin support for meetings and projects, including minute-taking and reporting.
• Helping coordinate wider Knowledge initiatives and supporting other systems such as document automation tools.

To be a suitable applicant for this role, candidates will need a strong mix of the following:

• Some previous experience with SharePoint, or similar Content Management Systems
• Confident operating in a support role, advising others and maintaining system structures
• A user-focused mindset and interest in UX principles
• Clear written and verbal communication skills
• Ability to prioritise, define and manage your own workload
• Strong stakeholder management and relationship building skills
• Proficiency in Microsoft Office, including MS Excel for organising data