Interim Head of Growth (6 Month - FTC) - US / UK

Zepz; Remote; GBP 60,000 - 80,000; Full time

Job summary

A financial services company in Manchester is looking for a Product Marketing and Growth Manager. The ideal candidate will have a strong track record in product-led growth and marketing, engage in customer feedback, and drive acquisitions. You will be responsible for creating effective growth strategies and ensuring team success in various markets. This role offers a remote-first environment with location-specific perks, including unlimited leave and healthcare benefits, while promoting a high-performance culture.

Benefits

Unlimited annual leave

Great healthcare benefits

Employee discounts

Qualifications

• Has built effective product led growth engines in the past.
• Experience gaining customer trust through guerilla marketing.
• Depth of understanding around product build opportunities.

Responsibilities

• Drive growth through diverse on-ground activities.
• Manage product marketing and customer feedback.
• Set up the team for success through collaborative strategies.

Skills

Product led growth track record

Launch Experience

Product Marketing Experience

Customer Feedback Machine

Job description

Join Zepz :

At Zepz, we’re all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We’re not just moving money; we’re building a world that truly recognizes and supports global connections.

Our Meaningful Mission

At Zepz, we’re all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We’re not just moving money; we’re building a world that truly recognizes and supports global connections.

Who You’ll Be Joining

We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like your own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.

Our Core Commitments — What We Live By

Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact :

• Integrity : We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
• Outcomes : We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity : We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

Perks of Joining Our Team

We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. Our remote-first culture means you have the flexibility to work in your employing country wherever you feel the most focused and productive. This freedom comes with wonderful tailored, location-specific perks designed to support your whole life, not just your work. Think unlimited annual leave, great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we’ll provide the environment and support needed for you to excel.

About The Role

This is a key role to drive the growth of the current business through diverse, but primarily on the ground activities engaging our customer base in both send and receive countries.

The successful candidate will be a highly impactful, product led growth driver who has spent considerable time growing brands with significant marketing budgets.

The role will be responsible for :

• Product Marketing and Customer Feedback
• Product Led Growth
• Customer Feedback and transmission
• Acquisition of new customers.
• Retention of cohorts.
• P&L of the channel in new corridors, including price.
• Brand positioning : both against incumbents but also within the Zepz house of brands
• Build the playbook to make country launches even faster and more successful in future markets.
• Be responsible for adding hundreds of thousands of users
• Set your team up for success by working collaboratively with them to identify, and execute on, the most leveraged growth strategies; creating a learning environment; and tracking and evaluating performance.

What you’ll bring to the table :

• Product led growth track record - Has built highly effective product led growth engines in the past. Activities that employ effective budget spend, yield large ROI through effective use of growth loops embedded in the product, in the communications and in the outreach strategy
• Launch Experience – Will have experience gaining customer trust, and driving growth through guerilla marketing and community facing presence. Drive and ambition to drive the agenda
• Product Marketing Experience – Will have depth of understanding around Product build opportunities and ability to use them to help grow the customer base.
• Customer Feedback Machine - Will be the loudest proponent of the customer inside the company helping drive the outcomes that enable our diverse and global customer base to accomplish their aspirations.
• Culturally suited to Zepz – Will have a strong intellect and high learning agility. Will be suited to working in a fast-moving, entrepreneurial environment, and comfortable with ambiguity and change. Will have a good balance of strategic capacity and executional ability. Stylistically will be high energy, positive, passionate, self-starting, high integrity, inquisitive, pragmatic, direct and motivated by the mission.

If you want to join us in our journey to help break barriers in financial access and improve lives globally, there’s no better place or time to join.

Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages. This incredible diversity isn’t a bonus; it’s the engine that lets us serve the world.

Ready to Apply? Let’s Go.