Integrated Cluster Network Service Manager (North)

BRIDGEND COUNTY BOROUGH COUNCIL; Bridgend; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local authority in the UK is seeking a North Integrated Cluster Network Service Manager to lead an Integrated Community Team, responsible for delivering community health and social care services. The role requires strong leadership, interdisciplinary collaboration, and a commitment to person-centred care. Ideal candidates will have multi-agency experience and proficiency in Welsh. This position supports the development of innovative care solutions for adults with complex needs.

Benefits

Hybrid working policy

Supportive working environment

Qualifications

• Experience in multi-agency working across different organizations.
• Ability to lead a team effectively.
• Strong interpersonal and communication skills.

Responsibilities

• Manage the Integrated Community Network Team.
• Ensure safe governance and person-centred practice.
• Develop community health and social care services.
• Work collaboratively with various healthcare partners.

Skills

Multi-disciplinary working

Leadership

Communication skills

Person-centred practice

Welsh language proficiency

Job description

Overview

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37 hours per week

Bridgend Integrated Community Services are seeking to appoint the North Integrated Cluster Network Service Manager, to operationally manage and strategically develop the Integrated Team. The post holder is responsible to both the Local Authority and University Health Board and manages services across these agencies. The Integrated Community Network Team works to develop seamless pathways of care and support for adults with complex needs.

The role will be key in bringing in a multi-disciplinary approach to provide and implement timely professional support for people\'s needs. This ensures choice and control for individuals and places the person at the centre of their care. It provides a clear expectation that the person\'s voice and choice will be heard. The Teams are ambitious in looking to develop innovative and creative ways to support the individual and those important to them. It works to recognise the changing needs within communities and works collaboratively to meet them.

Main duties

The Team consists of staff from District Nursing; Social Work; Occupational Therapy; Physiotherapy; Community Psychiatric Nursing; Speech and Language Therapy; Dietetic and Pharmacy and links closely with the Third Sector. This holistic approach provides a full offer of support for adults with changing needs in their localities as well as meeting complexity of needs. The manager will provide leadership and vision to the multi-disciplinary team and ensure that safe governance is met. They will enable staff to support the person they are working with and those important to them through holistic person-centred practice. They will lead staff in providing an effective team around the person.

The post holder will undertake a key role in in the development of the Transformation agenda and Accelerated Cluster working in the East Cluster network area and will work closely with the Cluster Partnership and Primary Care services.

Working for your organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will have experience of multi-disciplinary and multi-agency working preferably across traditional organisational boundaries. The Integrated Cluster Network Team\'s (ICNT) function is to work in one of three defined geographical cluster networks, in the delivery of preventative, reactive and rehabilitative community health and social care services, as well as the arrangement and delivery of pre-emptive contingency care planning and managed care and support, to the residents of the cluster. The ICNT mainly focusses on adults affected by the issues of frailty, and physically disabled people who are affected by long-term, often complex and adverse conditions.

Applicants should note that an enhanced criminal records check by the Disclosure & Barring Service (DBS) will be necessary for the successful applicant. For secondments, applicants must have the support of their line manager.

For further details / informal visits contact:

Name Jason Howells

Job title Integrated Community Services Manager (Bridgend)

Telephone number 01656 311124

Email: [e-mail]

Alternative contact information: [e-mail]

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

The council\'s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Closing Date: 1 October 2025

Shortlisting Date: 2 October 2025

Interview Date: 27 & 28 October 2025

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification