Inside Sales Team Manager

Johnson Controls; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global firm in Manchester is seeking an Inside Sales Team Manager to lead their Internal Sales Advisors. This role focuses on achieving sales targets while providing coaching and support. Candidates should have strong communication skills, experience in sales processes, and a passion for leading teams in a competitive environment.

Benefits

Competitive salary and commission

Office based with opportunity of working 2 days from home

Comprehensive benefits package

Career development opportunities

Qualifications

• Strong evidence of coaching ability and leading a sales team.
• Proficient in client communication, both face to face and over the telephone.
• Experience in process refinement and improvement.

Responsibilities

• Lead a team of Internal Sales Advisors focused on driving deficiency sales.
• Manage workloads and set clear team goals.
• Achieve monthly, quarterly, and annual sales targets.

Skills

Coaching ability

Passion to lead a sales team

Client communication skills

Experience in pricing

Team Leadership

Job description

Inside Sales Team Manager

What we offer

• Competitive salary and commission.
• Office based with opportunity of working 2 days from home
• Paid holidays and sick pay
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
• Extensive product and on the job/cross training opportunities with outstanding resources available
• Encouraging and collaborative team environment
• Career development through various career ladders including Customer Service
• Dedication to safety through our Zero Harm policy
• Access to business resource groups
• Training on our company values
• IT equipment to complete all jobs

What you will do

Our primary objective is the growth of recurring revenue. The Inside Sales Team Manager role is a key position to directly lead a team of Internal Sales Advisors focused on driving deficiency sales. The Team Manager will be responsible for leading, coaching and driving the team alongside management of the workloads and development of staff.

• Managing workloads
• Meeting KPI’s
• Setting clear team goals and objectives
• Setting individual Sales targets
• Undertaking regular monthly individual 121’s
• Leading huddles in the office and remotely
• Involvement in presenting to leadership teams
• Direct & indirect coaching of the team

How you will do it

• Achieving team monthly, quarterly, and annual targets
• Achieving set KPIs
• Coordinating support with quotes and customer communications
• Championing key strategies/initiatives –strategy and pricing
• CRM of the complete sales process and opportunity pipeline
• Working closely with sales and service teams to generate/secure all potential orders.
• Working closely with Head of Department to drive growth and strategy

What we look for

• Leading and being responsible for multiple targets
• Evidence of strong coaching ability
• Passion and energy to lead a sales team
• Host huddles and lead calls confidently
• Clear evidence of client communication/professional communication (face to face or over the telephone)
• Experience in pricing/bidding/communicating technical items
• Process refinement and improvement
• Team Leadership/Management
• Change management