Inside Sales Manager

CDW; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Manchester is seeking an Inside Sales Manager to lead their inside sales teams. The ideal candidate should have proven team leadership skills and experience in sales strategy implementation. Key responsibilities include managing sales representatives, fostering customer relationships, and driving operational efficiency. This role offers a comprehensive benefits package, including competitive salary and performance-based bonuses. Join this dynamic team to help organizations navigate IT solutions.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive benefits package

Qualifications

• Over 2 years of team management experience preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced dynamic environment.
• Proficiency in CRM software and sales analytics tools.

Responsibilities

• Lead and mentor a team of inside sales representatives.
• Implement sales strategies to drive revenue growth.
• Build and maintain strong relationships with key customers.
• Oversee daily operations of the inside sales team.
• Prepare and present sales performance reports.

Skills

Leadership

Communication

Negotiation

Team Management

CRM Software Proficiency

Job description

At CDW we make it happen together. Trust connection and commitment are at the heart of how we work together to deliver for our customers. Its why were coworkers not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where were headed. were proud to share our story and Make Amazing Happen at CDW.

Job Summary

We are looking for a dynamic and experienced Inside Sales Manager to lead our inside sales teams at CDW UK. The ideal candidate will have a proven track record in Inside sales management excellent leadership skills and the ability to drive sales growth and operational efficiency. This role requires a strategic thinker who can develop and implement effective sales processes while fostering a high-performance culture within the team focused on customer experience.

Key Responsibilities

• Team Leadership: Hire lead mentor and develop a team of inside sales representatives to achieve and exceed sales targets and customer experience requirements. Foster a positive and collaborative team environment.
• Sales Strategy: Implement sales strategies to drive revenue growth and market penetration. Monitor and analyze sales performance to identify areas for improvement.
• Customer Relationship Management: Build and maintain strong relationships with key customers and partners. Ensure high levels of customer satisfaction and address any issues or concerns promptly.
• Performance Management: Set clear performance expectations and conduct regular performance reviews. Provide coaching and feedback to help team members achieve their full potential. Bi-weekly 121s minimum.
• Operational Execution: Oversee the day-to-day operations of the inside sales team ensuring efficient and effective execution of sales processes. Implement and manage operational procedures to streamline workflows and improve productivity.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness. Collaborate with other departments to ensure seamless integration of sales operations with other business functions.
• Reporting and Analysis: Prepare and present regular coworker and sales performance reports to senior management. Use data and analytics to inform decision-making and drive continuous improvement.
• Collaboration: Work closely with other departments including segment sales solutions sales marketing product management and customer support to ensure alignment and support for sales initiatives.

Travel Requirements

This role requires occasional travel within the UK to meet with key stakeholders attend industry events and collaborate with other CDW offices. The candidate must be willing and able to travel as needed to fulfil the responsibilities of the position.

Qualifications

• Strong leadership and team management skills. Over 2 years team management experience preferred.
• Excellent communication negotiation and interpersonal skills.
• Ability to work effectively in a fast‑paced dynamic environment.
• Proficiency in CRM software and sales analytics tools.
• Required Experience: Manager.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package including health insurance retirement plans and paid time off.
• Opportunities for professional development and career advancement.

We make technology work so people can do great things.

CDW is a leading multi‑brand provider of information technology solutions to business government education and healthcare customers in the United States the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together we unite. Together we win. Together we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other basis prohibited by state and local law.