In-Store Shift Leader — Lead Team, Service & Flexible Hours

Tesco; St Helens; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Holiday starting at 20 days plus a个人日

Flexible working from day one

10% Colleague Clubcard discount

Wellbeing services

Life cover and pension matching

Additional benefits: discounts, shares

Uniform provided

Job summary

Tesco is hiring a Shift Lead in the United Kingdom. You will lead the store team to deliver excellent customer experiences, manage day-to-day operations, and act as the go-to person for operational queries.

This role emphasizes inclusivity, coaching, and strong communication to motivate staff and respond quickly to customer needs. You'll be responsible for supporting the Manager, adjusting to changing circumstances, and ensuring a smooth store operation with a focus on service quality and

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service focus with the ability to coach others.
• Clear communication and ability to keep the team informed.

Responsibilities

• Lead the store team to deliver a great customer experience.
• Work across all store areas and support colleagues in daily operations.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Occasionally lead the store in the Manager’s absence.
• Make balanced decisions and adapt to change.

Skills

Team leadership

Customer service

Communication

Adaptability

Job description

Tesco is hiring a Shift Lead in the United Kingdom. You will lead the store team to deliver excellent customer experiences, manage day-to-day operations, and act as the go-to person for operational queries.

This role emphasizes inclusivity, coaching, and strong communication to motivate staff and respond quickly to customer needs. You'll be responsible for supporting the Manager, adjusting to changing circumstances, and ensuring a smooth store operation with a focus on service quality and