Shift Leader: Lead a Customer-Focused Store Team (Flexible Hours)

Tesco Retail; Greenhithe; On-site; GBP 18,000 - 26,000; Part time

Job summary

Tesco Retail in the United Kingdom is seeking a Store Shift Lead to help run daily operations and deliver outstanding service. You’ll lead a small team, coordinate shifts, and act as the in-store go-to person for day-to-day queries across all areas. Join an inclusive team, build positive relationships, and motivate colleagues to perform at their best.

You’ll adapt quickly, coach others, and model service excellence. Applicants must be 18 or over.

Qualifications

• Experience in team lead or management in a fast-paced retail environment.
• Clear communicator with a focus on delivering great customer service.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership

Customer service

Communication

Retail operations

Teamwork

Job description

Tesco Retail in the United Kingdom is seeking a Store Shift Lead to help run daily operations and deliver outstanding service. You’ll lead a small team, coordinate shifts, and act as the in-store go-to person for day-to-day queries across all areas. Join an inclusive team, build positive relationships, and motivate colleagues to perform at their best.

You’ll adapt quickly, coach others, and model service excellence. Applicants must be 18 or over.