Retail Shift Leader - Flexible Hours, In-Store Lead

Tesco UK; Woolmer Green; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Disability Confident Leader acc.

Job summary

Tesco in the United Kingdom is seeking a Store Shift Lead to guide daily store operations and deliver outstanding customer service. You will lead a team across multiple store areas, coaching colleagues and resolving issues to maintain smooth, friendly shopping experiences.

The role emphasizes strong leadership, effective communication, and a proactive approach to shifts, with a focus on inclusivity and delivering Tesco’s standards through busy periods.

Qualifications

• Experience leading in a fast-paced retail environment.
• Demonstrates strong customer-service focus and problem solving.
• Able to motivate, coach and develop team members.
• Clear communicator using diverse methods to inform the team.

Responsibilities

• Lead the store team to deliver an excellent customer experience.
• Work across store areas, acting as the go-to person for daily operational queries.
• Build positive, inclusive relationships to support colleagues and performance.
• Motivate and inspire the team to achieve outstanding results and adapt to change.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

Tesco in the United Kingdom is seeking a Store Shift Lead to guide daily store operations and deliver outstanding customer service. You will lead a team across multiple store areas, coaching colleagues and resolving issues to maintain smooth, friendly shopping experiences.

The role emphasizes strong leadership, effective communication, and a proactive approach to shifts, with a focus on inclusivity and delivering Tesco’s standards through busy periods.