Import Coordinator

Lori Walsh Recruitment; Hounslow; On-site; GBP 30,000 - 35,000; Full time

Job summary

A logistics recruitment agency is seeking an Import Coordinator for their Heathrow office. The role involves managing the inbound shipment process, ensuring timely customs clearance, and liaising with vendors and customers. Ideal candidates should have experience in freight forwarding, knowledge of customs procedures, and proficiency in shipping software. The position offers a competitive salary of up to £35k and opportunities for career growth in a supportive team environment.

Benefits

Competitive salary

Career growth opportunities

Supportive team environment

Qualifications

• Previous experience in freight forwarding or import/export operations.
• Strong knowledge of import/export documentation and customs procedures.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Experience in invoicing and customer billing processes.

Responsibilities

• Oversee and manage the import process for shipments.
• Coordinate with suppliers and customs brokers for clearance.
• Prepare and review import documentation including invoices and bills of lading.
• Ensure compliance with all customs regulations.
• Communicate with customers to arrange delivery of cargo.

Skills

Freight forwarding experience

Knowledge of customs procedures

Proficiency in Microsoft Office

Strong communication skills

Organizational skills

Problem-solving abilities

Tools

Shipping software

Job description

Our client is currently seeking an Import Coordinator to work at Heathrow office. The company offers services for Air Sea and Road freight both Imports and Exports as well as LCL Ocean freight shipments.

Purpose of the role

As an Import Coordinator you will be responsible for managing the inbound shipment process ensuring timely customs clearance managing vendor relations overseeing compliance with international shipping regulations and liaising with customers for the final delivery of cargo. You will also handle invoicing and billing for services rendered playing a crucial role in ensuring smooth and efficient import operations.

Duties

• Oversee and manage the import process for shipments ensuring timely and efficient handling.
• Coordinate with suppliers carriers and customs brokers to ensure proper clearance and delivery.
• Prepare and review import documentation including commercial invoices packing lists bills of lading and certificates of origin.
• Ensure compliance with all customs regulations and international trade laws.
• Maintain up-to-date knowledge of customs requirements and tariff codes.
• Communicate effectively with customers to arrange the final delivery of cargo and resolve any issues related to shipment.
• Manage the invoicing process including preparing and sending invoices to customers tracking payments and handling any billing‑related inquiries.
• Track shipments and ensure they are delivered on time and within budget.
• Liaise with finance and accounting teams regarding invoicing and payment processes.
• Handle the preparation and submission of customs declarations and other necessary documentation.
• Collaborate with internal teams (e.g. customer service warehouse transport) to ensure smooth coordination of import activities.
• Provide status updates to customers and internal teams regarding cargo movements and delivery timelines.

Requirements

• Previous experience in freight forwarding or import/export operations.
• Strong knowledge of import/export documentation and customs procedures.
• Proficiency in shipping software and Microsoft Office Suite.
• Excellent communication and organizational skills.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong attention to detail and problem‑solving abilities.
• Knowledge of international trade laws and regulations is highly desirable.
• Experience in invoicing and customer billing processes.
• Ability to work in a fast‑paced and dynamic environment.

Benefits

• Competitive salary to 35k and company benefits.
• Opportunities for career growth and development.
• Collaborative and supportive team environment.

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 30 - 35000