Implementation Specialist OS Utilisation Monitoring

NHS Property Services Ltd; City Of London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

An innovative healthcare services company is looking for a Utilisation and Implementation Specialist to lead the implementation of their utilisation sensor programme. In this role, you will manage operations focusing on monitoring and reporting space utilisation data to support strategic planning. Ideal candidates will be detail-oriented professionals with experience in project coordination and excellent stakeholder engagement skills. This position offers flexible working options and opportunities for training and development.

Benefits

27 days annual leave + 8 bank holidays

Flexible working policy

Training and development opportunities

SMART Pension contribution

NHS retail discounts

Colleague Assistance Programme

Qualifications

• Experience in project coordination or implementation.
• Ability to thrive in evolving environments.
• Strong communication skills to engage technical and operational teams.

Responsibilities

• Deliver end-to-end implementation of the Utilisation Sensor Programme.
• Coordinate sensor installations and update CAD plans.
• Manage and validate property and room data compliance.

Skills

Project coordination

Data analysis

Stakeholder engagement

Attention to detail

Digital tools proficiency

Job description

As a Utilisation and Implementation Specialist, you'll lead the implementation of our utilisation sensor programme and ensure seamless integration into Open Space environments. Post-implementation, you'll manage business‑as‑usual operations, focusing on monitoring, analysing, and reporting space utilisation data to drive efficiency and support strategic estate planning.

Responsibilities

• Deliver end‑to‑end implementation of the Utilisation Sensor Programme.
• Coordinate sensor installations, update CAD plans, and schedule activities.
• Apply project management practices to ensure timely, cost‑effective delivery.
• Engage stakeholders across vendors, IT, Facilities, and Workplace Strategy teams.
• Manage and validate property and room data, ensuring compliance with NHSPS standards.
• Monitor sensor data and maintain dashboards for space optimisation insights.
• Ensure data integrity and accuracy across all utilisation reporting.
• Provide regular updates and reports to support estate strategy and decision‑making.

Community Impact

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives versus Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

About You

You're a highly organised and detail-oriented professional with experience in project coordination or implementation. You thrive in evolving environments, enjoy working with data, and take pride in ensuring accuracy and compliance. You're confident engaging stakeholders across technical and operational teams, and you communicate clearly to keep everyone aligned. Familiar with project management principles, you're proactive, solution-focused, and comfortable using digital tools to manage tasks and report progress.

At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy – Get, Grow, and Keep Great People – is all about building a values-driven culture where colleagues and customers are at the heart of everything we do.

Benefits

• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• SMART Pension contribution into which the company will contribute up to 6%.
• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.