Impactful Work Coach: Help People Find Jobs

Government Recruitment Service; Bere Alston; On-site; GBP 29,000 - 35,000; Full time

Job summary

Government Recruitment Service is advertising a Work Coach position in the Universal Credit campaign for the Northeast England region. The role involves assisting claimants with welfare support, guiding job search actions, and connecting individuals to suitable vacancies.

The position is on-site within the DWP framework and requires empathetic, customer-focused service delivery. Successful candidates will manage a varied caseload, operate across face-to-face, digital, and telephone channels, and

Responsibilities

• Providing support to Universal Credit claimants and other benefit recipients.
• Offering quality advice on job search actions and matching to vacancies.
• Ensuring compliance with the Equality Act 2010 and providing additional support.

Job description

Government Recruitment Service is advertising a Work Coach position in the Universal Credit campaign for the Northeast England region. The role involves assisting claimants with welfare support, guiding job search actions, and connecting individuals to suitable vacancies.

The position is on-site within the DWP framework and requires empathetic, customer-focused service delivery. Successful candidates will manage a varied caseload, operate across face-to-face, digital, and telephone channels, and