Work Coach — Empower People to Find Work (Public Service)

Government Recruitment Service; Helensburgh; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Government Recruitment Service is recruiting a Work Coach for Universal Credit in South West Scotland, with duties across face-to-face, digital and telephone support to help customers move into work.

The role emphasizes delivering high-quality service, understanding local employment opportunities, and working within a DWP context to assist claimants in progressing towards financial independence.

Responsibilities

• Provide support to customers claiming Universal Credit and other benefits.
• Offer advice on job search actions and match to vacancies.
• Ensure compliance with the Equality Act 2010 and provide additional support.
• Develop knowledge of local employment opportunities and partner services.

Job description

Government Recruitment Service is recruiting a Work Coach for Universal Credit in South West Scotland, with duties across face-to-face, digital and telephone support to help customers move into work.

The role emphasizes delivering high-quality service, understanding local employment opportunities, and working within a DWP context to assist claimants in progressing towards financial independence.