Impactful Hybrid Neighbourhoods Operations Manager

Plymouth Community Homes; Plymouth; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading social housing association in the UK is seeking a Thriving Neighbourhoods Operations Manager to lead exceptional neighbourhood services. The role requires significant housing management experience, team leadership, and a collaborative mindset. Key responsibilities include developing a team, using performance metrics for continuous improvement, and engaging with various stakeholders. This position offers flexible working, a competitive pension scheme, and numerous employee perks in beautiful surroundings.

Benefits

Flexible working opportunities

Excellent pension scheme

Free onsite gym

Volunteer work days

Annual leave of 25 days

Free counselling

Annual flu vaccination

Cycle to Work scheme

Fun workplace events

Qualifications

• Significant experience in housing or neighbourhood services management.
• Proven ability to lead, coach, and inspire teams.
• Confidence using data to inform decisions and solve problems.
• Collaborative mindset and genuine passion for resident engagement.
• Strong knowledge of safeguarding, compliance, and regulatory requirements.

Responsibilities

• Lead and develop a team of housing professionals.
• Use performance data to drive improvement.
• Collaborate with stakeholders to implement strategic plans.
• Act as a key contact for internal and external parties.
• Champion safeguarding and best practices.

Skills

Leadership

Data analysis

Team motivation

Resident engagement

Compliance knowledge

Job description

A leading social housing association in the UK is seeking a Thriving Neighbourhoods Operations Manager to lead exceptional neighbourhood services. The role requires significant housing management experience, team leadership, and a collaborative mindset. Key responsibilities include developing a team, using performance metrics for continuous improvement, and engaging with various stakeholders. This position offers flexible working, a competitive pension scheme, and numerous employee perks in beautiful surroundings.