ICT Applications Engineer - Second-Line & Systems

Welsh Ambulance Services University NHS Trust; Cwmbran; On-site; GBP 22,000 - 28,000; Full time

Job summary

A significant healthcare organization in Wales is looking for an ICT Applications and Systems specialist to provide second-line support for users and assist with the maintenance and enhancement of ICT systems. The ideal candidate should have experience in ICT support and excellent time management skills. Knowledge of Welsh is desirable but not essential. This role offers a fulfilling opportunity to contribute to healthcare services.

Qualifications

• Proficient in providing second-line ICT support to users.
• Effective time management and ability to work unsupervised.
• Experience with ICT applications maintenance.

Responsibilities

• Provide second-line support for all ICT applications and systems.
• Assist in the implementation and testing of new systems.
• Liaise with internal and external agencies for system installation.

Skills

Second line ICT support

Documentation writing

Communication

Time management

Ability to speak Welsh

Tools

ICT helpdesk software

Job description

A significant healthcare organization in Wales is looking for an ICT Applications and Systems specialist to provide second-line support for users and assist with the maintenance and enhancement of ICT systems. The ideal candidate should have experience in ICT support and excellent time management skills. Knowledge of Welsh is desirable but not essential. This role offers a fulfilling opportunity to contribute to healthcare services.