I.T Technican 6-month FTC

Bennett & Game Recruitment; Henfield; On-site; GBP 31,000 - 35,000; Full time

Job summary

A well-established civil engineering contractor is seeking an I.T Technician for a 6-month FTC based in Henfield. The position involves daily support for hardware and software issues, managing Android smartphones, and maintaining office technology. Candidates must have experience in first- or second-line IT support, good networking knowledge, and be able to work independently. The salary ranges from £31,000 to £35,000 per annum, and the role is mainly on-site, requiring candidates to live nearby.

Qualifications

• Experience in a first- or second-line IT support role.
• Good understanding of networking.

Responsibilities

• Handle daily support tickets for hardware, software, and user queries.
• Diagnose and resolve issues, escalating when necessary.
• Build and configure Windows laptops.
• Support and manage Android smartphones.
• Maintain office technology and inventory.

Skills

First-line IT support

Second-line IT support

Networking knowledge

Tools

Windows

Android

MDM software

Job description

Position: I.T Technician (6-month FTC) Location: Henfield Salary: £31,000 - £35,000 per annum. I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield.

Overview

Role Overview

• Handle daily support tickets covering hardware, software and user queries
• Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required
• Build and configure Windows laptops using the approved image
• Support and manage Android smartphones using the company MDM
• Maintain inventory of devices, SIM cards and spare equipment
• Support onboarding and leaver processes by preparing equipment accounts access and documentation
• Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems
• Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed.
• Travel to other offices or sites as required, usually around once per month

Job Requirements

• Experience in a first- or second-line IT support role
• Good understanding of networking including I...